Andaman Embrace Patong, Phuket

سي الصور عكس المرافق الحقيقه

Pool access room was good, location close to most places

Breakfast had good variety but was always cold. Management was very stingey, we had to ask for toilet rolls nearly every day as they only leave you what's left on the toilet roll, we accidentally broke a glass and they wanted us to pay for it!! Everything was itemised in the room, so if you wanted more towels the answer was "you already have 2"??? I have travelled quite alot and never have I come across this. I would not stay here again due to this reason.

מקום נקי, גדול, יפייפה, ברכות מפנקות

לא היה משהו שלא אהבנו

The hotel itself was decent and reasonably priced, offering fair value for money in terms of the rooms and basic facilities.

However, the experience at reception was extremely disappointing. We had booked two twin rooms, yet the staff insisted that only three people were allowed to stay due to a 2+1 display on Booking.com, which appeared to be an error. This made no sense — booking two twin rooms clearly implies accommodation for four people. They just wanted to extract extra money for us as booking.com showed no difference for 3 or 4 people for 2 twin rooms! Despite the booking being made and fully paid by one person, the staff insisted that two separate individuals had to sign for the rooms and initially refused to provide the keys. When asked for clarification, they were unable to give any logical explanation on this! In addition, they demanded a $100 cash deposit per room after the rooms had already been paid in full, which was not communicated clearly beforehand. There was also an attempt to charge an extra 200 Thai Baht for a supposedly missing key card, even though we repeatedly informed them that it was left in the room.

Location near everything Good value for money

The bath to high

الموقع

كل شي منالموظفون الى الطعام الى المسبح وكل شيء كان سيء مقابل المال

Great location, excellent facilities and pool room was beautiful