Cozy Garden Inn By OYO Hwy 40 Richmond

This hotel submitted a no show charge on my CC even thou we checked in at 7pm on the day we were supposed to and paided in full when checked out. And they still submitted a no show charge from expedia and we have had nothing but issues trying to get it refunded.

Where do I even begin? This place is a masterclass in false advertising. From the moment I walked in, I was greeted not with a warm welcome, but with the smell of mildew and a front desk staff who looked like they were doing me a favor just by existing. Before I could even get my key, I was told there’s a $50 deposit required—because clearly they don’t trust me not to ruin their already ruined room. Trust me, if I could’ve placed a deposit on my sanity before staying here, I would’ve. The room? A nightmare. The sheets looked like they hadn’t been washed since 2003, the carpet had mysterious stains that told stories I never wanted to imagine, and the “view” was was of an empty pool surrounded by caution tape—because apparently even the pool wanted nothing to do with this place. It just sat there like a sad, concrete reminder of broken dreams. Oh, and let’s not forget the broken AC unit that made sounds like a dying animal all night long. If you enjoy overpaying for misery, leaving feeling dirtier than when you arrived, and handing over a $50 deposit just to sleep next to the apocalypse—this is your spot. Otherwise, save yourself. Camp outside. Find a nice ditch. Literally anywhere else would be a dream.

The tenents had dogs in their unit that would bark every so ofter. While i was trying to sleep

The manager of the hotel was great! He was very accomendating, available, and super nice. The room was clean, everything worked, and had great internet access and hot water! It was conveniently located to the highway, stores, and many restaurants. Great value for your money.

Not a thing.

Unsightly, dirty, grim and disgusting. It is home to addicts and transients at best. It is described as "Pleasant" in description. That is a lie. I left and found lodging elsewear. You should remove this as an option.

Our room was very clean and the young man on duty went above expectations relating to helpfulness and friendliness. We would stay here again.

I found bed bugs in the room and left

Room was fine