Cozy Garden Inn By OYO Hwy 40 Richmond

No housekeeping we had to keep going to the office when we needed toilet paper and we had to take our own trash around the front to dumpster

HORRIBLE

Got there at about 2am showed the desk clerk my license and military ID. He looked at it and said what's this...So no discount.. charged me $67.00 when it said on website that wouldn't work $43.00 Had my 2 kids and wife and we were tired. So I just paid it. Got to the nasty room which was the worst room I've ever stayed in. I've probably stayed in at least 100 hotels being ex military you stay in a lot of lower end motels and hotels but none as bad as this one. It should probably be shut down just for the amount of mold growing on ceiling and walls in bathroom but then I seen the bugs laying dead on floor and smashed on the walls. Looked like blood stains on floor burgers smeared on wall in bathroom and the sheets and blankets had burn marks on and stains one so bad we pulled it off completely and slept on pad.. wake up take showers go to get breakfast they said was hot breakfast only to find no juice only milk raisin brand and fruit loops 2 small muffins and an apple that it nothing else this was at 7 am they served from 6 amto 9. I would recommend you avoid this place at all cost we checked out about 5 minutes to 11 and left couple items but before we even backed up wife went back to room which they were already in as soon as we opened our door to retrieve them and the man wasn't going to let her in to look for them and of course she told him off went in anyways got them.

Was ok for price

Microwave was broke there were ashes on the floor the fridge has something spilled in it

The rooms were very clean and spacious. The hotel staff was very professional polite and very friendly. The location was in a very safe environment. The continental breakfast was excellent coffee was hot. It was also very reasonably priced and I will definitely give it a thumbs up and all aspects and definitely travel there again in the future.

I would tell you what could be better if there was something that could have been better this was an excellent room with excellent staff and an excellent location and an excellent price there wasn't one thing I did not like.

We had stayed previously shortly after new owners took over and remodeled. Had high hopes for our second stay.

Room was dirty, shower was disgusting, found TV remote under the bed, in a pile of dust and other items, no battery cover, only one battery, TV screen did not come on by at least sound worked.

The owner couldn't speak English or figure out how to check us in, he had to go get his young son (approx. 11) to find our reservations on the computer and help to get us checked in. The room was dirty and breakfast very minimal. They ran out of coffee and when we informed him, he kept insisting that it would make more coffee automatically, I tried to explain that the water container was empty. He never understood so we finally left.