Elliott House Inn

Location is incredible!! Rooms are little dated but have the charm you would hope for in a city like Charleston

Location is excellent, but the management staff are the rudest people I have ever encountered anywhere in the world. I stayed for 5 nights and my room was not serviced a single time. No staff on the premises between 10p.m. and 7a.m.

The accommodations were perfect for us. Clean and enough room for our stuff. The staff was friendly. The atmosphere felt like a warm community by the fire. We loved the happy hour/ reception with the cheese and the wine. The wine was surprisingly good quality and many choices.

Charming hotel with spotless updated rooms., Coffee and Tea set up daily Lovely wine reception nightly. Staff is warm and engaging, offering great dining suggestions. And love the location in the heart of the French Quarter, nearly right on a shuttle bus stop!

Excellent location, service, comfort, and care!

It was a perfect location to the surrounding attractions. We were able to walk to everything we wanted to see

Cozy and quite

We drove 7 hours only to have a snitty evening receptionist bring us down. I found us stuck there by then, with the hotels mostly all filled up in town during the Christmas holiday. Plus i'd already spring for 3 nights there, i paying $276 a night before taxes. The officious, snitty evening receptionist remained rude throughout, even lecturing me about how pushing back a check-out time worked. Oh, and the cramped room was funky from humidity with the smell of mold coming from the mini-fridge cabinet besides.

This review is coming from a married couple that has stayed in several boutique hotels around downtown Charleston in the last 2 years. The Elliott was by far the worst. If this was a $100 room it wouldn't be so bad. But it was over $300 for a queen room for one night on our 32-year wedding anniversary, New Year's Eve. I called on the phone prior to check in. It was hard to understand the clerk over the phone. High pitched quick answers that didn't really seem to make sense. I asked to upgrade from a queen to a King and the reply was inaudible. I think they said "full up", but couldn't tell after I asked again. Parking garage across the street was $20 overnight. No restaurant or lounge attached to this hotel. Courtyard was filthy dirty. Exterior of the building was dirty. Window from our room looking out into a filthy alleyway. Toilet was dirty. The staff wasn't rude, but just not friendly at all.

The room was very noisy mostly from the restaurant next door. It felt like their kitchen was in our room. No views or windows, very closed in