Courtyard Missoula

Excellent rooms

Clean Comfortable bed

The windows don’t open so it gets too hot at night I’m absolutely no fresh air I woke up at 7:18 AM since the dryers were below my bed vibrating. Walls and doors are super thin so as soon as anybody starts moving in the morning, you can hear everything The worst though is their breakfast and coffee and their coffee and breakfast staff. There was one other man at the counter who had already been waited on and I go up to get some coffee. I get looked at and she turns around and walked away from me so I asked her if there’s any coffee and she says I’m completely slammed right now But I can make you one in a little bit. And I said do you have any coffee that I could self serve and she pointed to some and I went over there and there was two pumps of black sledge Came back about 10 minutes later when no one was in there and I asked her if now was a good time and she asked me only one question if I wanted cream or sugar in the top and I said no and at the end she brings it over with cream. Please don’t ask me a question if you’re not gonna listen to the answer and she only asked me one question

Worst Marriott ever. Horrible service horrible room would never stay here again and I’m a long time Marriott customer.

DO NOT STAY HERE!!!! My friend and I had a little getaway last weekend. Upon first impressions, the hotel seemed clean and the staff was nice. Two days after staying, I noticed strange bumps all over my body, and I immediately started googling- everything pointed towards bedbugs. *Side note: years ago, my family and I stayed in a hotel with bedbugs and my dad was eaten alive. Ever since that experience, I have religiously checked every single hotel bed I’ve stayed in. Coincidentally, the one time I get back late and forget to check, this happens to me.* Over the next few days, they progressively started itching and burning, and I was finding more pop-up. I kindly called the hotel to let them know the situation, and they were not receptive AT ALL. They said they couldn’t prove anything and they had pest control come out the week prior who said the coast was clear. If that is true, maybe the inspection wasn’t thorough or there is more to the story. The least they could do was give me a refund and show some sort of remorse to this disgusting situation. No action was taken. After making myself crazy and tearing apart my entire house, I decided to look at other reviews for this hotel. Oddly enough, there are two reviews from eight months ago, saying they also had bedbug experiences here, and the staff did nothing to acknowledge it. In fact, the hotel copy and pasted the same half-assed reply to each review. Please be aware and please read reviews before you stay places. I am covered in bites and wish I didn’t have to make this post. Horrendous.

It was clean and very nice overall

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