Disney's Polynesian Village Resort

I have stayed here many times . I enjoy the Polynesian because of its Island feel. It is so convenient to me it is worth the money.

On-line check in and using your magic band as your room key made this the easiest check in ever! The Ohana Character breakfast was fun...the characters were super as always and having a set menu brought to your table sped things up, but the food was so-so and there was a lot of waste. Ditto for the luau. Great performances. The fire knife dancer was fabulous. The food was also so-so. Our server at the luau was beyond excellent. Pool area is super nice, but closing at 8 PM just too early!

Beautiful hotel! Worse bed I ever slept on. Tried to reach the front desk and housekeeping for over 45 minutes before I was able to get in contact with someone.

Very nice stay staff very friendly. On monorail which is nice Beds very comfortable. No other comments

Recommend If you will be going to magic kingdom The decor adds to a relaxing vacation feel. So convenient! Location is so perfect! Loved the marina view out our front room. They shuttled my mom to airport free of charge. Nice perk! Staff so friendly and accommodating. If you don’t make dinner reservations in advance it can be tricky to find a good meal so make your dinner reservations.

Check in process was a bad experience. Attendant was incompetent.

Pros: monorail; pool; large rooms. Cons: unhelpful/worthless/rude staff; rooms desperately need updating (even the mattresses seem to be from the 1970s); stupid policies for absolutely everything

We have stayed at multiple deluxe and moderate Disney resorts and never have we needed to complain about the conditions of the room and building. We stayed at the Polynesian several years ago, and were so looking forward to returning. But what a disappointment! House keeping is certainly lacking if non-exsistantt. The elevator and main hallways were absolutely disgusting; debris, used band aides, dropped food particles, and the list could go on. Appeared as if the floors hadn’t been vacuumed in days, or walls wiped down if ever. Will not be returning to the Poly- sadly.

We are major Disney fans and visit about 5-7 times a year. We were looking forward to this trip as this is a old classic resort which Walt had some say in designing. When we arrived, they upgraded us to Club Level. We were SHOCKED and excited. We had access to a lounge with free finger food and drinks all day long. Room itself was a non remodeled one. Still nice clean room, but was hoping to enjoy a remodeled room. The Service was great. Having the Monorail was convenient. Plenty of food options. Pool area was a bit crowded, but nice. View at night from Beach Area of Magic Kingdom Fireworks was awesome. YES, the resort is on the old side. Some parts look dated, but to us Disney Fans, it is part of history. And it did not bother us at all. If you want ultra modern and updated, maybe try Contemporary Resort or for super luxury, the Four Seasons. Also, i would not spend the $800+ a night for Club Level. The Lounge food was not enough to call it a meal. Club Level rooms are the same as others. I guess having a concierge is nice, if you use them. We did not. We would stay here for sure down the road and recommend it. It is a classic Disney Resort which everyone should experience.

I wanted to take my children to Not So Scary Halloween. I was able to book this room and purchase tickets to the evening party. We were so pleasantly surprised how nice and large the room was and so convenient to get to the Magic Kingdom. It was perfect for our get away. I will return to this resort as of now it is my new favorite resort. Thank you Disney World for helping me make memories with my small children.