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7.6 / 10 Guest Rating

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Via Espana 111, Panama City, Panama, 1753, Panama City, PA

Hotel El Panama by Faranda Grand, a member of Radisson Individuals - main view

About the Property

Experience the ultimate escape at Hotel El Panama by Faranda Grand, where luxury blends seamlessly with comfort in the heart of Panama City.

Indulgent Spa Services
Pamper yourself at our exquisite spa, offering rejuvenating massages, body treatments, and revitalizing facials to make your stay truly relaxing.

Culinary Delights
Savor mouthwatering dishes at our three acclaimed restaurants or enjoy the convenience of room service. Don't miss our complimentary buffet breakfast served daily, fueling your adventures ahead.

Recreational Retreat
Unwind in our outdoor pool, rejuvenate in the sauna, or try your luck at the casino for an exciting night out, ensuring your time with us is filled with fun and relaxation.

Discover luxury and comfort at Hotel El Panama. Book your stay today for an unforgettable experience!

Facilities & Amenities

Free breakfast
Full-service spa
Accessible bus station shuttle
Fitness facilities
Front entrance ramp
Health or beauty spa nearby
Proposal/romance packages available
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Pool access available from 8:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). A car is not required for transportation to and from this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

1 King Bed, Studio - Photo 1
1 King Bed, Studio - Photo 2
1 King Bed, Studio - Photo 3
1 King Bed, Studio - Photo 4
1/4

1 King Bed, Studio

1 King BedSoundproofed roomLayout - Bedroom Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$149.13

$119.3

Includes taxes & fees
2 Double Beds, City View - Photo 1
2 Double Beds, City View - Photo 2
2 Double Beds, City View - Photo 3
2 Double Beds, City View - Photo 4
2 Double Beds, City View - Photo 5
2 Double Beds, City View - Photo 6
2 Double Beds, City View - Photo 7
1/7

2 Double Beds, City View

2 Queen Beds753 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Transfer showerEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-Smoking

70 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Double Beds City View

Non-refundable
Breakfast Included
20% OFF$110.14

$88.11

Includes taxes & fees
1 King Bed, City View - Photo 1
1 King Bed, City View - Photo 2
1 King Bed, City View - Photo 3
1 King Bed, City View - Photo 4
1 King Bed, City View - Photo 5
1 King Bed, City View - Photo 6
1 King Bed, City View - Photo 7
1/7

1 King Bed, City View

1 King BedSoundproofed roomLayout - Bedroom Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed City View

Non-refundable
Breakfast Included
20% OFF$110.14

$88.11

Includes taxes & fees
1 King Bed, 1 Bedroom Suite - Photo 1
1 King Bed, 1 Bedroom Suite - Photo 2
1 King Bed, 1 Bedroom Suite - Photo 3
1 King Bed, 1 Bedroom Suite - Photo 4
1/4

1 King Bed, 1 Bedroom Suite

1 King BedSoundproofed roomLayout - Bedroom Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed 1 Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$162.41

$129.93

Includes taxes & fees
2 Double Beds, Superior Room, City View - Photo 1
2 Double Beds, Superior Room, City View - Photo 2
2 Double Beds, Superior Room, City View - Photo 3
2 Double Beds, Superior Room, City View - Photo 4
2 Double Beds, Superior Room, City View - Photo 5
2 Double Beds, Superior Room, City View - Photo 6
2 Double Beds, Superior Room, City View - Photo 7
1/7

2 Double Beds, Superior Room, City View

2 Double Beds753 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Transfer showerEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-SmokingRoom/bed type depends on availability at check-in

70 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Double Beds Superior Room City View

Non-refundable
Breakfast Included
20% OFF$122.01

$97.61

Includes taxes & fees
2 Double Beds, Studio - Photo 1
2 Double Beds, Studio - Photo 2
2 Double Beds, Studio - Photo 3
2 Double Beds, Studio - Photo 4
2 Double Beds, Studio - Photo 5
2 Double Beds, Studio - Photo 6
2 Double Beds, Studio - Photo 7
2 Double Beds, Studio - Photo 8
2 Double Beds, Studio - Photo 9
2 Double Beds, Studio - Photo 10
1/10

2 Double Beds, Studio

2 Double BedsSoundproofed roomEntertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

2 Double Beds Studio

Non-refundable
Breakfast Included
20% OFF$154.43

$123.54

Includes taxes & fees
1 King Bed, Superior Room, City View - Photo 1
1 King Bed, Superior Room, City View - Photo 2
1 King Bed, Superior Room, City View - Photo 3
1 King Bed, Superior Room, City View - Photo 4
1 King Bed, Superior Room, City View - Photo 5
1 King Bed, Superior Room, City View - Photo 6
1/6

1 King Bed, Superior Room, City View

1 King Bed753 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Transfer showerEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-SmokingRoom/bed type depends on availability at check-in

70 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed Superior Room City View

Non-refundable
Breakfast Included
20% OFF$122.01

$97.61

Includes taxes & fees
Room, 2 Double Beds, Non Smoking, Pool View - Photo 1
Room, 2 Double Beds, Non Smoking, Pool View - Photo 2
Room, 2 Double Beds, Non Smoking, Pool View - Photo 3
Room, 2 Double Beds, Non Smoking, Pool View - Photo 4
Room, 2 Double Beds, Non Smoking, Pool View - Photo 5
1/5

Room, 2 Double Beds, Non Smoking, Pool View

2 Double Beds484 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-Smoking

45 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Room 2 Double Beds Non Smoking Pool View

Non-refundable
Breakfast Included
20% OFF$126.76

$101.41

Includes taxes & fees
2 Double Beds, Cabana Room, Poolside Room - Photo 1
2 Double Beds, Cabana Room, Poolside Room - Photo 2
2 Double Beds, Cabana Room, Poolside Room - Photo 3
2 Double Beds, Cabana Room, Poolside Room - Photo 4
2 Double Beds, Cabana Room, Poolside Room - Photo 5
2 Double Beds, Cabana Room, Poolside Room - Photo 6
2 Double Beds, Cabana Room, Poolside Room - Photo 7
2 Double Beds, Cabana Room, Poolside Room - Photo 8
2 Double Beds, Cabana Room, Poolside Room - Photo 9
1/9

2 Double Beds, Cabana Room, Poolside Room

2 Double Beds484 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-Smoking

45 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Double Beds Cabana Room Poolside Room

Non-refundable
Breakfast Included
20% OFF$142.6

$114.08

Includes taxes & fees
2 Double Beds Premium Room, City View - Photo 1
2 Double Beds Premium Room, City View - Photo 2
2 Double Beds Premium Room, City View - Photo 3
2 Double Beds Premium Room, City View - Photo 4
2 Double Beds Premium Room, City View - Photo 5
2 Double Beds Premium Room, City View - Photo 6
2 Double Beds Premium Room, City View - Photo 7
1/7

2 Double Beds Premium Room, City View

2 Double Beds753 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-SmokingRoom/bed type depends on availability at check-in

70 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

2 Double Beds Premium Room City View

Non-refundable
Breakfast Included
20% OFF$134.59

$107.67

Includes taxes & fees
1 King Bed, Cabin Room, Poolside Room - Photo 1
1 King Bed, Cabin Room, Poolside Room - Photo 2
1 King Bed, Cabin Room, Poolside Room - Photo 3
1 King Bed, Cabin Room, Poolside Room - Photo 4
1 King Bed, Cabin Room, Poolside Room - Photo 5
1 King Bed, Cabin Room, Poolside Room - Photo 6
1 King Bed, Cabin Room, Poolside Room - Photo 7
1/7

1 King Bed, Cabin Room, Poolside Room

1 King Bed484 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed Cabin Room Poolside Room

Non-refundable
Breakfast Included
20% OFF$142.6

$114.08

Includes taxes & fees
1 King Bed, Superior Room, Pool View - Photo 1
1 King Bed, Superior Room, Pool View - Photo 2
1 King Bed, Superior Room, Pool View - Photo 3
1 King Bed, Superior Room, Pool View - Photo 4
1/4

1 King Bed, Superior Room, Pool View

1 King BedSoundproofed roomLayout - Bedroom Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed Superior Room Pool View

Non-refundable
Breakfast Included
20% OFF$126.76

$101.41

Includes taxes & fees
1 King Bed Premium Room, City View - Photo 1
1 King Bed Premium Room, City View - Photo 2
1 King Bed Premium Room, City View - Photo 3
1 King Bed Premium Room, City View - Photo 4
1 King Bed Premium Room, City View - Photo 5
1 King Bed Premium Room, City View - Photo 6
1/6

1 King Bed Premium Room, City View

1 King Bed753 sq feet Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Refrigerator, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, and LED light bulbsNeed to Know - Housekeeping on request, no windowsNon-SmokingRoom/bed type depends on availability at check-in

70 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

1 King Bed Premium Room City View

Non-refundable
Breakfast Included
20% OFF$134.59

$107.67

Includes taxes & fees
1 King Bed, Cabana Room, Poolside Room - Photo 1
1 King Bed, Cabana Room, Poolside Room - Photo 2
1 King Bed, Cabana Room, Poolside Room - Photo 3
1 King Bed, Cabana Room, Poolside Room - Photo 4
1 King Bed, Cabana Room, Poolside Room - Photo 5
1 King Bed, Cabana Room, Poolside Room - Photo 6
1 King Bed, Cabana Room, Poolside Room - Photo 7
1 King Bed, Cabana Room, Poolside Room - Photo 8
1 King Bed, Cabana Room, Poolside Room - Photo 9
1 King Bed, Cabana Room, Poolside Room - Photo 10
1/10

1 King Bed, Cabana Room, Poolside Room

The spacious double room offers air conditioning, soundproof walls, a terrace with pool views as well as a private bathroom featuring a shower. The unit offers 1 bed.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

1 King Bed, Cabana Room, Poolside Room

Non-refundable
Breakfast Included
20% OFF$198.65

$158.92

Includes taxes & fees

Guest Reviews

7.6
Very Good3259 verified reviews
AI Summary

Guests highly rate the good breakfast and frequently praise the friendly staff.

Categories

Cleanliness4.7
Service9.2
Location9.2
Room Quality5.7
Amenities7.7
Value for Money7.7
Food and Beverage8.2
Overall Experience8.3

Select topics to read reviews

M
MarisaclCL
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Good"

4.0

Esta muy bien el hotel

Tuve una situacion de acoso sexual por parte de un empelado en el area de la piscina. Quien entregaba las toallas. Me hizo sentir muy mal y senti miedo pues no habia nadie en ese momento en el area.

Helpful?
P
PEREZ JIMENEZcoCO
Verified booking
couple
Standard Room
Stayed in Jun 13, 2026

"Exceptional"

9.0
Helpful?
M
medina muñozpaPA
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"La Puscina no estaba habilitada"

4.0

Buena atención variedad en la comida

En la mañana no pudimos disfrutar en la piscina el sr dijo que demoraría una hora en mantenimiento y ese no era el día correspondiente, demoró más de cuatro horas y me tocó retirarme del hotel, es decir mi pareja y yo NO PUDIMOS DISFRUTAR DE LA PISCINA, que sentido tenía pasar un momento diferente en el hotel si no pude relajarme en la piscina en mi estancia

Helpful?
W
WalkerusUS
Verified booking
couple
Standard Room
Stayed in Jun 10, 2026

"Good"

5.0
Helpful?
L
Laura hutchinsonpaPA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 9, 2026

"Exceptional"

10.0
Helpful?
I
iara de fatimabrBR
Verified booking
extended_group
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
J
JorgenlNL
Verified booking
family_with_children
Standard Room
Stayed in Jun 5, 2026

"Gran opcion calidad precio en el centro de panama."

8.0

El desayuno estaba muy bien, la piscina tambien, el tener restaurantes alli mismo tambien. LA habitacion tenia un buen tamaño. los empleados eran atentos.

Precio demasiado alto de los restaurantes. Precio demasiado alto bebidas, precio demasiado alto de la lavanderia. A veces se hubiera agracido algo de paz, tenian la musica a todo volumen siempre.

Helpful?
A
AliciakhKH
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Good"

2.0
Helpful?
N
NayelispaPA
Verified booking
couple
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

9.0
Helpful?
N
nicolaspaPA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Good but blocking room access at checkout time"

7.0

Overall good hotel to stay in the city. Great pool and garden.

The day of checkout your room key is deactivated automatically around checkout time. So if you are 5mins late, you can no longer access your room or even floor you stayed. Makes no sense to me and delays the checkout process even more. As we had a lot of luggage, I had to go back to the room for the remaining luggage, just to find out I could no longer enter the room. Had to go back to the reception, reactivate key, get luggage, back to reception, again in the line to be able to checkout. Extra 15mins to checkout for what?

Helpful?