Naxos Palace Hotel

The room was okay but most of the staff was friendly.

Very friendly and help full staff.

This is a decent hotel that needs some tlc. The hotel and grounds are pretty. The pool chairs are falling apart- we had to put the screws back into multiple chairs in order to use them. The pool water was very cold. The hotel is on a hill so there are a lot of stairs and no elevator. There was an employee that helped us with our bags but it was a pretty long unexpected climb. The breakfast buffet was good, a number of options. The dinner buffet is €20 a person and it wasn't worth it - the food was ok but there weren’t a lot of options and you can get supper at a restaurant in town for less with better food. The bed was comfortable and the room stayed cool. The shower was large - but there is no bathroom fan. We stayed 3 nights and our room was cleaned one time and during that time they left our room unlocked and took our dirty towels but didn’t leave us any clean ones. We told the front desk and they did get us new towels. A unique thing to the island is that your room has an electricity key- so there is no electricity in your room if you are not in the room- this was the same in all our stays on the Greek islands. The staff at this hotel really don’t seem to care about their jobs, helping guests, or working really. They are hard to find and seem to spend more time visiting with each other or on their phones. The real draw to this hotel is its location - it is between Prokopios and Naxos town with a bus stop right outside- the hotel sells bus tickets for €2.50 and the bus comes every half hour. We were able to spend the day at the beach in Prokopios which is beautiful and then have dinner in Naxos town - which was awesome. I would stay at this hotel again but it would really be nice if they did a little maintenance on the grounds and rooms

A nice clean well laid out hotel which was totally spoilt for us by the mostly young staff. They seemed more interested in their mobile phones than caring for the guests or restocking when the cups,spoons and napkins ran out. We experienced 2 power cuts during our 1 week stay, not their fault obviously but no indication of what was happening re repairs and staff having hot drinks they made on the gas stove whilst the guests had a cold breakfast buffet and only juice. The hotel seemed to have a stifled and lacklustre atmosphere due to the relatively unfriendly mood. Not sure whether tipping the staff would have made a difference but we always tip wherever we go once we receive good friendly service from the outset. We can't recommend this hotel to friends and family due to the atmosphere there.

Nice outdoor but rooms needs definite renovation.

Very disappointed from my decision. Nice exterior and typical breakfast. The rooms need restoration and the dinner smells bad (avoid half board). Overall both hotel and Naxos are overpriced.

Ho alloggiato presso il Naxos Palace Hotel per una settimana. Posso ritenermi soddisfatto per più ragioni. La struttura è molto bella e curata, giardino e piscina bellissimi. Ho usufruito di colazione e cena con la formula della mezza pensione. Colazione varia e abbondante, per la cena invece è incluso solo il cibo, che non è a buffet ma comunque presenta molteplici scelte nel menu, mentre il bere si paga. Questa cosa la rivedrei visto che una cena dovrebbe comprendere non solo cibo ma come minimo anche l’acqua. È presente un parcheggio e anche la fermata del bus proprio davanti all’hotel, molto comoda. Bisognerebbe migliorare un po’ la pulizia delle camere e fare un restyling del bagno che è un po’ datato. In ogni caso è una struttura molto valida che mi sento di consigliare

Great place, loved the pool and location. Great place to visit if you want a littler quieter stay

All the boomers who gave one star to this place need to chill the f*** out. I was so afraid to spend 4 days here when I read all the comments!! Yes, the rooms could be a bit more modern. Yes it’s a bit weird to call it a 4 star and put “palace” in the name. But seriously. It’s 60€ per night. The pool is great, the breakfast is the best we had so far in our trip. The personnel is nice and helpful. The so called “dump” facing some rooms when listening to some reviews… is a beautiful stone landscape with a breathtaking view. Chill. If you are used to La Mammounia, the Alhambra, the Topkapi or any other 5 star palaces you will be disappointed. But if you are looking for a decent hotel at good price with a great pool and bar, and a truly solid breakfast experience, you’ll love it as we doing right now :)

Super piscine,bon petit déjeuner, chambre spacieuse, lit bof (surmatelas) en fin de vie mais grand lit ! Un peu loin de tout (bus ou véhicule obligatoire)je pense que 3étoiles serait plus réaliste prix correct