The Heritage

I thought the staff were lovely but unfortunately the food in the bar was not great my husbands burger was hard and the brisket was very tough. The meal for 4 of us cost €245 which for quality of food is very expensive. The spa is extra which it does not state when booking, it is an extra €25 per person just to go into it without a treatment and for €335 a night and advertised as a hotel and spa it isn’t really acceptable. Our friend were over from Scotland and their room temp was 25 degrees all night and when they rang down they were told to open a window only to hear sectarian singing from a wedding that was at the hotel. Overall for the price (upwards of €500 per couple) not a great experience.

Great stay in a lovely very clean hotel. The staff were a little under pressure at dinner time in the bar with a full house so there was a bit of a wait on our main course, but we were on no rush. The food was delicious and staff were all very friendly. Only downfall was the loud grass cutting on the golf course at about 6am.

No AC. Supposedly not working. Windows with tiny openings...we roasted at night even though we opened the window and it was very cool outside... needed a tutorial to work the toilet fortunately a nice employee taught me the secret!!!

Lovely stay at the heritage and absolutely excellent service from all of the staff from reception to the restaurant to the cleaning staff. They were all attentive, friendly and couldn’t do any more for us, I haven’t had better service! The food in Blake’s restaurant was amazing! Will definitely be back and recommend to anyone!!

Excellent hotel. Not as "finesse" as it should be for it's rating and price - but overall - would highly recommend it.

It was a beautiful property

We came to Ireland on a business trip. Paid £1556 for two rooms for 3 nights. Food and bar bill was around £600 for 3 people. Price I don't have an issue with, however I do have an issue with how we were treated in the Seven bar by the person in charge on the Saturday evening and the waiting staff. we reserved a table for 3 for 19:30. Two people sat at a table for 4 next to us. They were there before us. We had starters and a main course and waited to be given the desert menu. Before that could happen the person in charge of the bar asked us to vacate the table for someone else. We said we had not finished. we were offered to sit on bar stools at the bar to finish our dinner. The two diners on the table next to us had finished their meal but were not asked to vacate their table. When I pay out around £2000 for a 3 night stay I expect better service than what I was given.

Location staff professionalism signage outside hotel could do with been improved

Words cannot describe how beautiful this Hotel is. This is true luxury. My wife and I loved it. We booked a junior suite and the space was huge! We had an electric fireplace in the living room, a gorgeous balcony with a view to the beautiful green golf course, and heated towel racks. I mean the room even came with a Dyson hair dryer for my wife. If that's not luxury, then I don't know what is. The staff in the restaurants and reception were friendly and super helpful. The surrounding towns were cute and the scenery was breathtaking. Highly recommend the Heritage!

The property is lovely. The room was incredible. We were bumped up to a junior suite because they checked us in late. We didn't ask, they just did it. The staff are lovely, really genuinely friendly and helpful. The only thing we didn't like was the slightly regimented way you had to book a table in tne bar area for food. If you just wanted a drink you could only sit at the bar. Also, not a lot to do near the hotel if you don't golf or spa. But that's why people go here. We would be in the minority. All in all it was a lovely stay. Top marks.