The Heritage

Paid a lot of money for one night. Was given a room for cusromers with special needs. The bathroom reminded me of that in a service station! When i ohoned down asking for the possibility of a room with a bath, i was abruptly told i booked the last room. People NEED to be told if they are being placed in a room with facilities for guests with extra needs. Breakfast was nice. For the price, would i stay again? Absolutely not.

Wonderful Hotel and great staff

Helpful staff, fantastic facilities, amazing food.

Great staff and service, breakfast is lavish, you can pick from the menu or the buffet The gym is awesome too Allan the property manager is great

Stunning room & excellent customer service

Lovely hotel but abit formal had to book to go to the bar. Also service not great at breakfast had to ask 5 times for tea and butter for toast. No orange juice and wasn’t replaced so we had apple juice. But what we found most shocking was 2 black guys sprawled out on the couches at the lifts with shoes off and bags throw there. We heard a couple say where they refugees and they may have complained at reception. For the money we paid it was nice but I don’t think we will return

Amazing bedroom…robe slippers coffe machine stand alone bath and high end toiletries. Together with the most amazing breakfast. Perfect porridge & eggs Benedict. Luxurious.

Fabulous as always, only observation is a lot of the seats in the bar are ripped and very tiered looking need an upgrade as they are uncomfortable.

Great 2 night with my parents, great welcome from Elaine at reception. Breakfast was very good, buffet for continental and made to order for hot food. We stayed in room 431, 2 bedroom suite and it was beautiful, very spacious

Fab