Homewood Suites by Hilton Chesapeake - Greenbrier

Ideal customer service! Better than I could've imagined! Thank You!

Tv did not have any national news stations. was important as I was unable to get much information about the hurricane in Florida

Hotel is worn out. Holes in the walls, doors that screech and wake up the kids in the other room. The fold out couch bed didn’t have bedding and the front desk couldn’t find a complete set. Do not recommend this hotel.

The Staff was very helpful and accommodating.

Everything was A OK except It took about 20 min to check in and , the arm was off the desk chair and the Charging station did not work All employee were very nice and polite

All employees were very nice and professional

The only staff member checking us in was robotic and not personable whatsoever. Upon getting into our room, we notice the comforters on both beds were worn and looked dirty. I sat on the bed to notice the mattress was also worn out and uncomfortable. The table that sits between both beds had mold all along both sides where you would face when sleeping. I didn’t even make it to the bathroom to see its condition. Immediately went to front desk where the only staff member wanted to argue about giving me a refund even after showing her pictures of blatant mold! Do not stay here!! Worst room to date my family and I have encountered.

Shower leaked out, toilet broken water kept flowing, sink at vanity was clogged.

Staff was friendlyand helpful. Room was not as clean as i would have hoped. Furniture and room decor was a little outdated, but the living space was very spacious.

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The first room I had the ac unit was leaking and the room had a foul odor. On the positive side they changed my room as soon as another room was available. Thank You !!!!

Stay here for a quick overnight staff was friendly and the bed was very comfortable would definitely stay here again!