Alto Hotel On Bourke

４人家族で泊まるのに十分な広さと設備。徒歩圏に飲食店やスーパーが多数あり便利。

窓の気密が緩く、外の音がうるさいことがある

El recepcionista fue muy amable. Está cerca de Southern Cross station, el Skybus y tranvías.

Me quedé 5 noches y nunca limpiaron la habitación a pesar de pedir servicio de limpieza 4 de los días que estaba. Tampoco estuvo bien limpio cuando llegué. No hay recepcionista ni personal del hotel entre 9pm a 7am. No pude usar la lavandería porque es lo mismo que usan para el hotel y estaba ocupado durante mucho tiempo en la lavandería de sabanas del hotel. La máquina de cafe no funcionaba durante toda mi estancia.

Run down and dirty - and that is just the beginning. The door to one of our rooms was broken at the hinges and did not close, the air conditioner was broken and the room smelt old and musty. We found old wrappers shoved under the lounge. How this hotel is allowed to operate with broken smoke detectors is beyond me. The staff were rude and did not provide clean towels on request. The one good thing about this is its situation, but we did not feel overly safe. Do yourself a favour, go elsewhere for a safer, cleaner and cheaper hotel.

Good location

We stayed for three nights, rubbish bin not emptied during this time. I understand to wells not being changed or beds made but did expect rubbish bin to be emptied and tea and coffee to be topped up.

I have stayed at this hotel many times in the past and have recommended it to friends and family, but unfortunately the accommodation has really deteriorated over the last couple of years . I stayed with my 2 boys in a 2 bedroom apartment on the fourth floor. The first thing we noticed was the dilapidated condition of the hallway and the musty smell in the room. We had trouble opening the door (evidently due to damage from previous tenants) and we had to move to another room. There were stains on the bed sheets, there is no breakfast available anymore, and the whole place looks and feels run-down. The location is fantastic, however we will now be looking at alternate accommodation when staying in Melbourne. Noise is also a problem on weekends due to the laneway that runs alongside the building.

Location, car parking, responsiveness of staff

Position is good..Full stop.. What breakfast??

I shouldn’t have had to pay for 3 breakfasts costing $35/day, you should’ve been honest enough to tell me the kitchen is non-existent. All I got was a breakfast voucher on the 1st day to then find that I had to go out on the street walk along a few shops to go to what looked like a pub to get an ordinary muffin & coffee! Costing a few dollars! So I didn’t bother the next 2 mornings! Kindly refund me the cost of those 2 breakfasts.Thanks!

good location

furniture old, no windows in rooms, generally shabby property