Residence Inn Denver City Center

Amamos absolutamente tudo no hotel .

We were greeted in a very unfriendly manner as if we were rude that the front desk people were having a conversation. We didn’t even say anything but smile. Then were told the room we requested and paid for was no longer available. Was told coffee was available in lobby and never was full or even there at all, we asked for help with parking and was told it was outside the hotel offsite. We parked in the wrong lot and paid for it and then hotel still charging us for the parking even though I asked cameras to be checked that our vehicle never entered their parking garage. I chose this location due to reviews and location. Bummed it wasn’t such a good stay.

Super friendly staff! Great continental buffet with beautiful displays.

The location is very good, the room is spacious.

The bathroom requires some renovations.

Norma at front desk was great!

Good place to stay if your headed to Coors field.

Loved that this hotel was close to an area with lots of restaurants and shops plus Union Station. Also needed a pet-friendly hotel. The breakfast was great. Not just muffins and bagels. Dining area was large. Enjoyed the deck area to sit outside and the option of the fire pit. Front desk staff was friendly and helpful. Easy walking distance to Coors Field for a baseball game. Liked the self-parking and in and out option of the parking garage, but the area was a bit tight for a pickup truck. Liked the large fridge in the kitchen, plus dishes, etc. The room did not have a luggage rack which I could have used.

A little disappointed that we reported a bathroom sink drain problem twice and it was never addressed. The gurgling noise frequently woke us in the middle of the night. Otherwise staff were helpful and hotel was great. Would stay here again. A pool or hot tub would have been the perfect added amenity.

The staff took my cold food and kept it in a fridge since my room wasn’t ready which was amazing. The beds are SO comfortable and the pillows! The staff has always been more than friendly whenever I check in here. (Think this was my 3/4th stay) The workout room is great, plenty of room for a HANDFUL of people to workout and do cardio! The breakfast is also great, lots of healthy options and other hot options. You are in the middle of the 16th street so there are unlimited places to walk to. Very secure and safe place. The parking is easy and on the lower side compared to the other hotels in the area.

Can’t say I have anything bad.