Bedford Motel

So this is not a full review because Expedia really dropped the ball on this and did not get this reservation set with the property. When I arrived to get my room, the owners said they never received the reservation request (even though I paid up front and had confirmation of the reservation) and did not have any rooms available, so that left me scrambling to find lodging at the last minute. Expedia did refund me, as they should, and provided a small credit (which didn't offset the additional price I paid for the new hotel), but it was a major inconvenience. This is the first this happed and hopefully the last.

It has gotten poor reviews in the past. But I am quite satisfied. Clean room. Comfortable bed. Quiet, Friendly staff. A little bit penny pinching, but for the cost savings on the room, I'll put up with it. I spent 3 nights here for the cost of 1 night anywhere else. The refrigerator had a freezer compartment, which is rare, and I like it. The hot water came on instantly. Also a rarity. Oh, and within walking distance of stores and restaurants.

We tried to check in and they didn’t have our reservations that we made several months ago. I even confirmed with the motel the day I booked it because we were traveling with a group of others and we wanted to have close rooms. He put us on the opposite side of the motel as them. The man at the front desk then started yelling at me at check in because I was getting irritated with the way HE was speaking to me and how rude he was acting. We drove 8+ hours, of course I’m going to be frustrated! We couldn’t even leave because they would not refund us and that was almost all of our money. Very rude and unprofessional staff. Disgustingly dirty room. Dead bed bugs found, Dirt specks all over beds right when we walked in. Bathroom door gets stuck, you have to REALLY pull to get it open. Pee stained towel found underneath the mattress.The floor as well as the blankets looks like they have never been cleaned. Killed a spider in the bathroom the first night as well as found a dead bug in the shower. Did not sleep under any of the provided blankets due to how disgusting the beds were. Used my own blanket and pillow. Hair was found in corners of the shower and on the bed. Closet has a very strong moldy, musky smell so we did not use it. No shampoo, but they are so kind to give you TWO bottles of conditioner and a half used bottle of lotion. Every person in my party agreed that the front desk man was extremely rude and inconsiderate. He is NOT a nice person. This place should be shut down

Good Neighborhood But dirty motel ever. Do not go there please. You can be sick.

They claim they didn’t see any reservations

The location is great. Near good places to shop and eat.. I stay here often. I have no complaints

Could not use my firestick do to horrible wifi, the only strong signal was at the office.

i already submitted my comments on your earlier survey. no trash can in room. no one at front desk - had to come back and call to get a trash bag - was told housekeeping woud supply one - never came. door gets stuck and you can't get out of your room. i went out to get breakfast and when i came back i realized i left my key (an old fashioned key) in my room. went straight to the office - no one there - knocked and banged on the door - no one came - finally the desk clerk/owner comes out screaming like a mad man saying i was trying to break in to his part of the building. ridiculous. berated me for locking the key in the door. made me show ID again - i was in tears - but that made no difference to this monster. HORRIBLE MAN.

If price is your biggest concern this one's a winner but... Pros: -Price - Location - basically everything you need - very comfy bed and pillows - the look of the room was overall pleasant and had been obviously updated. Cons: - the bedspread was gross it had body hairs on it and an obvious oily "haze" -theres no heat in the bathroom - the shower head was not adjustable below "spray right in the face" level -hot water waffled between hot and cool - the metal on the bottom of the bed was noisy, would not recommend a stay here for adult activities Bottom line: The Sonesta in Lowell was only $14 more per night, and it's 100x better.

Wasn’t expecting a lot for the low price but this wasn’t worth it at all. The heater didn’t work properly so we froze. the bathroom was even colder, no heat way to cold to even shower. Not that we wanted to bc it was pretty grimy. There was old milk left in the refrigerator too. One light didn’t work and only 2 flat pillows per bed.