Buckatree Hall Hotel

Nice stay, spacious comfortable room, friendly staff. Good location for walks.

Room was reasonably clean. Issues we had was fire alarm testing at 1 in the morning. Room not made up on Saturday. Key card didn't always work. Breakfast which we thought was included was an extra £14.95 each per day. Tea tray not kept stocked. Had to request extra supplies.

Would not book this dated hotel ever again. We stayed 2 nights and had 3 rooms.. we did think about checking out on the first night. The place is so dated and unclean, the staff are very young and seem to lack experience in customer services

Turned up to be told was a double booking and no room available at 10pm. Appalling

Nice place.

Property in a lovely area. Staff very helpful and accommodating. Met up with family for a large family gathering and staff were very accommodating.

This is such a disappointing hotel. It's in the most perfect location and has the potential to be a really exclusive venue for weddings and short breaks. Sadly, the devor and whole vibe doesn't seem to have evolved in several decades. Finding our room was a nuisance as it wasn't well sign-posted and it smelt very badly stale and of cigarettes. It was on the ground-floor as we have a dog, so i assume smokers' stand just outside the room. There were some sachets of instant coffee, but not even one teabag. Towels also smelt stale. It's an adequate place if the price is low, but it could be so much more impressive. It feels like a real waste considering the gorgeous surroundings.

For the price we paid I was absolutely amazed at the standard of this hotel. Lots of parking and very convenient for the conference in Telford. I had no complaints about my room at all. My colleague had to have a lock replaced but they offered us a free drink each at the bar to compensate for the inconvenience. The food was good in the restaurant (maybe a few more vegan options, please?). Best of all were the staff - every single person was most pleasant and helpful.

Very helpful friendly staff good value and service for money great location. Pity the Sat Nav is not up dated on the new one way system confusing. cheers Tim Scott

It was very good, clean and tidy,