Aloft by Marriott Omaha West

The insulation in the rooms is very poor so you end up hearing a lot of exterior noise during your stay. The atmosphere is very nice and they even have live music. Larry was very helpful at the front desk. Staff were very accommodating. Overall, a great stay.

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Always friendly staff, always clean, and near shopping and food.

Weather was great. The hotel looks and feels brand new. The staff is friendly and courteous. The gym is great! The rooms are spacious and well appointed. No iron in the room but there is a steamer. Overall I would definitely return there.

Location, clean

Loud. Room was next to the elevator. Heard elevator motor and bells most of the night.

The staff at this hotel were all so kind and polite! The modern fun furniture in the room and lobby makes it feel cozy. Loved all the activities like live music, pool table, foosball, games. The gym is top notch! You won’t find a nicer gym in a hotel! The pool is nice-. This has become my #1 choice stay when traveling to Omaha to visit family and for medical appointments at NE Med Village Point. There is a Target and Hyvee not too far away for any extras you may need.

No shampoo or conditioner or lotion when I asked I was given a used lotion from the staff drawer

Location. Quiet.

All good

We had a great stay! This is a modern, clean, and nice hotel. The loft setup is very cute. The beds were comfortable and the rooms had everything we needed. The gym was very nice and the pool looked great.

Do not stay here- better hotels close by for the same cost. I was a guest on January 1st traveling home to Texas. I was not advised prior that there was a New Year's party at the hotel the night before. My entire room was engulfed in cigarette smoke that they tried to mask with incense. After 30 minutes sitting in the room I had an intense migraine and was falling ill. I got my bags and headed downstairs to leave and relocate to a different hotel. I then noticed the smell in the hallways as well. Larry was nice, went to the room and verified the smoke smell. He did offer me an upgraded room and alcohol vouchers to stay which I declined because I don't drink and I couldn't be in that hotel. He told me he would leave a note and I could reach my 3rd party for a refund. I was then contacted by Joe, the GA. He let me know he won't refund me and he will block my banks charge back because he thinks they went above and beyond for me. Trust the other negative reviews. I strongly advise anyone from staying at this hotel, and any hotel that is managed by Joe in the future. The customer service is very poor, the hallways and rooms were dirty. Knowing they had a party the night before and I was and still am very ill from their hotel- they could have done better.