Hilton Paris La Défense

Clean and the local

No coffee machine available

I had to stay here for a business trip. The actual hotel and staff are fine, but getting in and leaving are a nightmare. I arrived via car service at 10 pm after a long travel day to find that security would not let my driver anywhere near the hotel. The hotel is located in a mall with no way to enter or exit other than walking. It was the same issue when I left, only worse. I was advised by the hotel staff that my best option for rideshare pickup was a nearby hotel (Pullman) and they just kind of laughed and apologized for the inconvenience. The nearby hotel looks fairly close, but it requires going over cobblestone streets, an uphill bridge, and 3 flights of stairs to reach it from the Hilton. All while carrying luggage. I would never stay here again and advise anyone else against it unless you absolutely need to for work. It is nothing special and not at all worth the hassle.

L'emplacement, le parking , la literie, l'ambiance architecturale.

Un petit rafraîchissement de l'hôtel serait un plus. Une seconde porte entre le couloir et la chambre serait une bonne solution pour restreindre le bruit du couloir. Mais ceci n'a pas été dérangeant.

The staff at reception and at the breakfast were exceptional. Especially all the team at the breakfast, the hostess remembered our room number and our drinks on the second day, plus the room number. All the others were very helpful, very polite and friendly. Congratulations!

The quality of dinner at the restaurant, which maybe separate company, was pretty basic and not very imaginative. Considering we were in Paris not in some small US city. The decor and furnishing is very dated, needs a good overhaul. The parking arrangement is abysmal. Very, extremely badly signposted and difficult to find. A nightmare.

L'accueil était formidable