SpringHill Suites St Petersburg Clearwater

Great Stay!

Area was nice, it was a quick 1 night stay

Staff was great. Facility could use updating.

Hotel is just ok nothing spectacular. The room was nice and a decent size. The room keys wouldn’t work on the first try to enter the room, pool area or side entrances. We literally had to swipe the card several times for about a min to get back in or out the hotel and when I went to the front desk she said thats normal just keep swiping the card. The breakfast was not a big deal at all. The pool area is very small not so inviting and there were bugs eating us alive. Not to mention the ones floating around in the pool that I scooped out myself with the pool equipment. The jacuzzi was nice and hot but the jets didn’t work.

I recently stayed at [Springhill by Marriott ] and unfortunately, my experience did not meet my expectations Upon arrival, I found the check-in process to be slow and disorganized. There was no air conditioning and there was presence of flies in the lobby. The elevator was not working. The room I was assigned had not been cleaned properly; there were visible stains on the sofa and carpet Additionally, I encountered noise issues from the hallway that made it difficult to sleep. While the location of the hotel is convenient, I believe improvements in cleanliness and customer service are necessary for a better guest experience. I hope my feedback helps the management address these issues for future guests.

Dustin was very helpful in helping find a lost cell phone and getting it shipped to us. The night front desk lady was also very nice. Would definitely stay there again.

The staff was great and helpful. The room was missed during cleaning and I was quickly switched to another. However, the hallways and outside area remained trashy the entire time. Cans and side walk area flooded with trash. The elevator was down and it was not fixed. I wasn’t expecting a newly updated hotel, but I did expect it to at least be clean. Despite this, the staff was still very friendly and helpful. That’s the only reason I wouldn’t mark it a one star.

Clean and friendly

Well it was kind of disappointment 😞 the people were nice, except the night girl she was not friendly! The place needs IMPROVEMENT, never been to a hotel where you have to watch tv sitting on a sofa 🛋 not the bed! Breakfast was lame! PLUS PEOPLE ARGUING AND SPEAKING VERY LOUD IN THE HALLWAY 😡😡😡