Vincci Saphir Palace & Spa

Average hotel . Location a bit dull. Not much going on apart from the usual souvenir shops.

I stayed here for 4 days and it was a nice hotel. The rooms are really clean and spacious. The downside is double beds are 2 singles pushed together. We went halfboard and the breakfast was nice. If you want a english cup of tea please take a kettle. Evening meal was nice lots of variety. The entertainment in the evening was the best. Had a laugh getting everyone involved. overall I would recommend this place.

The mass of all inclusive hotels have had a dramatic effect on the local economy, there are few local shops, restaurants and bars and Hammamet is quite run down and many buildings vacant. The hotel needs updating, and a lick of paint would improve its appearance. HOWEVER, the staff are truly what made our stay enjoyable. They are always smiling, kind and welcoming. I read some previous comments that they are a little over familiar, perhaps, but not in a detrimental way. If you embrace the fact that you are in Africa and know that this independent state is continuing its struggle to improve its economy and the welfare of its people, then perhaps like me you will appreciate that you have indeed been privileged to stay in a 5 star property. Top tip for the British: Leave your stiff upper lip at home and travel with an open mind.

I went to the Iberostar for a girls holiday - the aim was to do nothing and chill out for a week. The first shocker to 2 British ladies was the lack of kettle. This meant we had to call down to reception for hot water every time we wanted a cuppa. That would be fine, except that room service regularly takes 30mins - whether you're ordering hot water or food - and they frequently got the orders wrong or ran out of XYZ ingredient. The room was nice, the pool was lovely and overall the place in itself was OK (although not what i would expect for a 5 star). The food in the morning buffet - i thought - was appalling. I really didn't look forward to it and i basically ate pancakes for a week. The evening buffet was nicer, although not always very nice either. My biggest issue with the place was the creepy hotel staff! Every time we asked something to the waiters, we had to put up with various questions about where we were from/ what our names are/ what's our favorite food etc, while being looked up and down. This applied to the majority of the staff, some were very nice and helpful. But overall, i would not recommend a girls holiday here, we felt very uncomfortable and lost all patience with them by the end of the week - how hard can it be to just serve me what i asked for? I would definitely not recommend this hotel.

An amazing holiday would definitely recommend. I could not fault any part of the holiday. Any queries were handle with the up most care and efficiency The beach had activities like jet ski, paragliding, etc. And by the pool there was always entertainment.

I cannot imagine going to Tunisia without this hotel. This hotel is beautiful, immaculate, oceanfront and has the most amazing staff ever!! Best hotel I have ever stayed in. A must see!!

Great hotel, great staff, great food. It's a lovely area, with a fantastic beach on the hotel's doorstep. People will try and get you in their shops, but if you say no they will leave you alone. It is a safe place for all people, and would be very good for families.

Stayed fir our honeymoon. An excellent experience. Room perfect, view of the sea amazing. Made to feel welcome by staff who have an excellent attitude and make you feel very comfortable. Of particular mention are mr lotfi at reception and ahmed and karim in the dinner hall. All three went out of their way to make our stay special highly recommend this hotel to anyone visiting Tunisia. The food was excellent.

The staff couldn't have been nicer the room sand facilities where brilliant Had a fantastic holiday.

My Husband and I stayed here for his birthday and had a lovely time, the staff were friendly, the spa was great and the food was nice, we plan to come back later in the year to use the spa again