Heeton Concept Hotel Pattaya by Compass Hospitality

The hotel staff are amazing, the walls were a bit thin, and it was more the other guests that were the issue

I just love the hotel and the people in it

Overall a great hotel, with a but, which I shall get to later. Firstly a great location, a short stroll from the beach in one direction and a short stroll from Soi Buakhao and all that offers in the other direction. Plenty of great restaurants close by, and there are also a few quiet bars in the immediate vicinity. The pool is amazing, so refreshing to have such a deep hotel swimming pool, LOVED it!! Staff were all excellent, attentive and happy. Now the but, and I admit it is a first world problem, the TV. Now I understand no one comes to Pattaya to watch TV, but some days you want to chill and relax before a big night out, or even after a big night out. I don't understand how a hotel of such standing DOES NOT have smart TV's in it's rooms??? You want to Netflix & chill...no chance mate, catch up with your favourite YouTube channels...no way. A minor gripe, easily fixed.

Bad experience. Never coming back. While staff were good. I had to change room 3 times. Room smelt like sewer. They clearly need a reno. I paid for 2 rooms and both were similar

Weather was good along with the place but the hotel has a major condensation issue . In all hallways it’s running down walls

I love the hotel and I will be going back!

Praew was very attentive to our table and was always serving with a smile. The food also came quick and was good. She even brought our drinks to the poolside after that. On the whole a very good experience especially for families. Will come back again.

Overall a good hotel and friendly staff. But wi-fi was not working properly in some areas.

I stayed at heeton for 5 night and it was a truly pleasant experience the staff feemmy pocky kik were incredibly friendly and helpful always ready to assist with a smile the room was clean comfortable and well equipped with everything i needed The location is great i enjoyed the breakfast buffet swimming pool Overall i highly. Recommend this hotel to anyone visiting this hotel i would defintely come back

I stayed at Heeton Concept Hotel in Pattaya, Thailand for about a week in October 2024, and everything was absolutely wonderful. What impressed me the most was the consistently friendly and welcoming attitude of the staff—24 hours a day! I didn’t experience a single problem during my stay. Even when small issues could have arisen, the staff was quick to respond and resolve them efficiently. Their solution-oriented approach and dedication to customer satisfaction truly stood out. From check-in to check-out, I felt genuinely cared for. I want to extend my heartfelt thanks to everyone who contributed to my great experience—the receptionists, waitstaff, housekeeping, kitchen staff, and even those working behind the scenes whom I didn’t get to meet. This hotel has definitely become one of the top reasons why I would visit Pattaya again. กอดแน่น ๆ จากตุรกี