Heeton Concept Hotel Pattaya by Compass Hospitality

We did asked a request before booking a hotel and did remind them after we booked a hotel rooms . GOT LATE CHECKIN AND NOT MERGE A BED AS PER REQUEST. While we waiting for a room we using a swimming pool and and a lunch at the pool we did mentioned staff upon checkin that if the room is ready please kindly hand the room key to us at the swimming pool as we gonna be in the pool. Staff was called me but how can i know that the room is ready when l’m in pool. Feel a bit disappointed. Our 1 years old boy need to hanging around pool at 13.00-16.00 hrs with the 35 c.

Staying in a double room it took two days of requesting to get two chairs in the room. The balcony light didn't work and was never repaired. The wardrobe light and one of the lights by the bed didn't work. The wardrobe door and the window blind were broken.

VALUE FOR MONEY

Stay was good, have used hotel before. Room small and only one bedside table and no balcony

My girlfriend and I enjoyed our stay. All the staff were very friendly. The pool is really nice and it was a relaxing experience overall.

Central to all shopping and entertainment areas. Very close to Beach and transport facilities.

The property has plenty of amenities/space to offer for kids

The hotel is tucked in behind The Avenue shopping-center, so it feels a bit out-of-the-way, but it's still convenient. My room (723) was nice and big, with a balcony and a view that included a glimpse of Bangkok Bay. It had ample storage for my luggage, clothes, and "stuff" (important because I'm a scuba-diver, and bring my own gear). I could have used some brighter lights, though, and a room on a lower floor might have had better water pressure for the shower. It was interesting that the bathroom was on the outside wall, next to the balcony, but that was a great help when I had to rinse and dry my scuba-gear after my dives; I didn't have to carry dripping gear the length of the room. The swimming pool is IMMENSE, and there's a play area for the kids by the shallow area (bottom right in their pool picture) that includes a big sandy-beach sandbox. Their dining room has a buffet breakfast, but I didn't find it all that great a value at 390 baht (I didn't get it included with my room). It was a nice place to stay, comfortable and convenient, and I'll stay there the next time I'm in Pattaya.

Friendly Staffs, Spacious Room, Near Shopping Mall and restaurants, Breakfast is fine

Balcony on the corner suites has a very narrow area to get to the seating area so if you suffer from vertigo you cannot use it on the higher floors. Wifi speeds were the worst I have encountered in any hotel I have stayed in. Bathroom and shower area in these suites is very small.