Grand Hotel Ambasciatori

Everything was simply perfect! The garden is stunning, the views breathtaking, the building and furnishings tasteful, not ostentatious just classy. Everything is kept very clean. We ate almost every night at the hotel restaurant and were never disappointed (super chef even compared to the one star restaurant next door). The massages are highly recommended. Finally, what made our stay was the staff, especially the persons at reception and in the restaurant/bar. Our particular thank you goes to Giovanni and Franco who were so nice, highly professional and competent, attentive and kind, but never intrusive, we almost felt like leaving friends behind when our holiday was over. We had the best time and will definitely come back next year!

Can’t think of anything

The staff was fabulous

Pricing was high for dinner

Accoglienza e servizi, posizione, arredi, ristorante e panorami, colazione, jacuzzi e area esterna

Ci è piaciuto tutto nel complesso. Ci è dispiaciuto soltanto che non ci fosse la spa con sauna.

Hotel Ambasciatori isn't just a place to stay—it’s the destination. From the moment you step into the marble-clad lobby, you’re treated to a blend of old-world luxury and warm, genuine Italian hospitality. The location of the Ambasciatori is truly its crowning jewel. Perched majestically on the rugged cliffside, the hotel offers a vantage point that feels almost surreal. The location is perfect - it’s a short, pleasant walk to the bustling Piazza Tasso (the heart of Sorrento), yet it feels like a private sanctuary tucked away from the tourist crowds. The Gold Standard of Service: Ermelinda While the views are breathtaking, it is the people who make this hotel feel like home. A special mention must go to Ermelinda at the concierge desk. She is a true miracle worker! Navigating tours to Pompeii, wineries, cooking classes, or boat charters can be overwhelming, but Ermelinda handled everything with effortless grace. Her local knowledge is endless; she didn't just "book tours," she curated experiences. Every recommendation she made—from the timing of our departures to the specific guides she selected—was flawless. Her warmth and dedication made us feel like VIPs.

Clean, good location, lovely rooms, comfy beds, balconies / terrace overlooking sea, STAFF

Can’t think of anything

Posizione e vista straordinaria sul Golfo, Napoli e il Vesuvio. Le camere sono arredate con gusto. La pulizia è impeccabile.

La cucina non è a livello di un 5 stelle, a mio avviso. Non offre l’esperienza culinaria di alto livello che mi aspetto da una struttura di lusso, in particolare il manca di autenticità e un’identità nella composizione del menù che offre piatti internazionali.

The location was perfect. In the middle of the center and close to all shopping stores. The best thing about the trip was the staff. They are very professional, helpfull, friendly, and they go way beyond thier job to make you feel comfortable. With all honesty, the staff made our trip so perfect

You have to pay extra for beach club. It should be included in your reservation