Hilton Evian Les Bains

pool and room. Breakfast service untill 11am and later check time out time , midday.

Amazing view, very nice ambiance, very clean

I had a problem with the refund of the guaranty deposit. The stuff of the hotel was not polite and proactive at all. They didn’t want to support or to help somehow, they promised to assist and to send me required documents, but they didn’t do it. I have to call to the hotel everyday and it became very annoying. Unfortunately, the nice stay in the beautiful hotel can be easily ruined by the unprofessionalism of the stuff. The quality of service is not only the cleanness of towels, but after sales service as well. I am not sure I will come back to this place.

Le personnel est au top rien à dire ils sont aux petits soins et surtout l équipe du petit déjeuner un grand Merci 🙏.

Le parking payant et la piscine non fonctionnel, aucune communication sur le site de réservation sur ce point.

Le petit déjeuner L espace de la chambre le lit King size Le room service L emplacement

Le spa un jacuzzi petit pour tout les clients de l hôtel Et puis pour moi l espace spa ne correspond pas à d autre espace spa dont j ai pu profité

It was clean and the staff was polite and soft spoken. They were helpful.

I have booked the deluxe king room specifically because I was traveling with a toddler and I was expecting to keep the baby food in the mini refrigerator which was clearly mentioned in the room description. Upon arrival we found the fridge wasn’t working and despite many complaints it wasn’t fixed. Instead we have been told that it’s not a fridge to use and it isn’t usable in any rooms. If that was the case it should have not been mentioned in the description to mislead the guests while selecting the room.