El Establo Mountain Hotel

The property is beautiful with nice rooms and great views. But the rooms are a little old-fashioned - for example they have small/key-locked safe boxes instead of modern electronic safes. The hotel is also not particularly convenient as it is built on a very steep slope, meaning that getting around the property is by "shuttle" vans. (Believe me, you will not try walking this more than once - and even then, only downhill.) The ONLY way to request a van is to call reception, and the line is often busy, particularly during busy times, like breakfast. You are on hold and then it arbitrarily cuts you off and you have to call again. I also had TWO very bad experiences with the lunch/dinner restaurant. Two sandwiches, at two different meals, contained foreign/inedible objects. One sandwich included avocado skins (not slices) and I had one sandwich where melted cheese on the sandwich was still attached to the paper in which it was packaged. I was still forced to pay for these sandwiches. All they offered me was a free -- but at that point entirely unwanted - dessert. DO NOT EAT AT THE RESTAURANT. Finally, be aware that the property is very popular with large bus tours, so breakfast is a circus.

Beautiful property and helpful staff. Wi-Fi signal was very weak

Quiet, beautiful. My kids were able to see agouti, coati, and all sorts of birds from our balcony in the mornings and the staff was very friendly and enthusiastic about teaching them about the animals. One of the restaurants had a great little nature walk below the terrace so the kids had a great time running around while we waited for the food, which was also delicious. The hotel was well located so most of the things we wanted to do in Monteverde were a short drive or even walkable. Would stay here again!

Beautiful view. Top notch staff. Safe, clean, and luxurious.

The property is situated in a stunning locale and they take advantage of that to delight guests

The room was dark no lighting no towels stuff tell you one price charge you different price ( not in your favorite) for this price with no breakfast NOT RECOMMENDED

We had a wonderful stay at the hotel! Beautiful landscapes and scenery! Wonderful staff and services! Wished to stay longer!

Loved my stay Breakfast is great The sunset was amazing

wonderful view of the forest and excellent staff!

Beautiful grounds and views. Disappointed with the New Year’s Eve buffet. It was average. They charged for wine on New Year’s Eve which should really come with the meal. Live music was in another restaurant and was just one person playing a guitar. I was told we would have live music at the buffet. Breakfast was good.