La Résidence Phou Vao

This hotel is quite magical. The service is genuine and impeccable and the style is in harmony with Laos. I loved it here and it made the visit complete.

Lovely property with a fabulous infinity pool. Excellent breakfast. The coconut puff pancakes are phenomenal. Desserts were very good. Shuttle was very helpful.

The Belmond Phou Vao is a good hotel in Luang Prabang. The best thing about it is the service. We were very well taken care of by the whole staff, in particular Cathy - at the front office/guest relations. They were super nice and helpful. The hotel also offers many different activities and the ones we were able to participate in were really well planned and executed to perfection! The food is very good and the head chef and executive chef are really nice, going up to the table to talk to us! Since it was our honeymoon, they sent lots of gifts such as a dessert plater and a wine bottle, which was extremely nice! Our only complaint is that the hotel is in need of renovations. The rooms are really antiquated and not what one would expect of a 5 star hotel. It’s spacious, but old (mainly the shower/bath, closets and the bed linens which is really scratchy).

Beautiful place not far from downtown. The service was outstanding. Nothing was too much trouble for the staff. There is shuttle into town but if they were free they would drop you any time. Food was excellent as well.

Staff, setting and ambience sublime - and the engaging kind helpful staff taught us so much about Laos and Laos culture. We would highly recommend!

บริการดีมาก พนักงานดีทุกคน ประทับใจในการบริการ อาหารเช้าอร่อยมาก วิวโอเค แต่ในห้องพักน้ำไหลเบามาก พื้นไม้เวลาเดินมีเสียงไม้ลั่นค่อนข้างรำคาญ

This was a wonderful experience! Very quiet and peaceful.... Beautiful views, billy goats to cut the grass, warm country French Atmosphere in the middle of a vibrant city, wonderful sincere hardworking staff. The Lao food was outstanding (not as Spicey as Thai); took a class on campus.....Came here on a lark and were very pleased.

Great atmosphere and friendly staff. Little bit far from town but they send us to there by shuttle bus anytime.

Staff were very friendly and attentive. Made an effort to say hello and show an interest in what we were doing.

I love this place , magical natural setting minutes away by tuktuk from the historic center , great service everybody is very helpful. This was my second time there,