Hilton Vacation Club Ocean Beach Club Virginia Beach

The proximity to the ocean and shops

The room I selected was ocean view and although we had an ocean view you had to turn sideways to peak at it. Our direct vision was other hotel rooms

The staff was the best part because they were so kind.

Everything, the room, the uncomfortable atmosphere just everything

The pool that’s it

Waited till 6 to get a room due to room’s, not being clean or ready just to be put into a dirty room having to wait until at seven to get a new room and then the TV did not work in the living room. Also room was much smaller than original. I will not be staying here again.

Staff was really great. Room was good, the sofa bed was not comfortable at-all.

Sofa bed was really bad. 95% of the staff was great, Excellent customer service.

My bathroom sink and toilet made a weird noise when people above me either flushed their toilets or used their sinks.

The fact that they place a $200 hold on your card and they also add an amenity fee as well to your card that I wasn’t aware of prior to checking in.

Location

The indoor poll was so cloudy you couldn’t see your feet. Our room that was to sleep 4 had 2 sets of towels and when we asked the front desk for more they were never delivered. I went to the front desk to ask for more and had to wait around 20 minutes for someone who seemed inconvenienced in getting us more.