Sousse Palace Hotel & Spa

Just back from a lovely week at this hotel. Great location next to beach but with the town on your doorstep too. It’s very clean and there’s plenty of food choice at each sitting. Staff work so hard to make your stay enjoyable, shout out to Tarek in the restaurant and Maggie and Hadar in the animation team

We have just got home and here is my thoughts. the staff in the restaurant was very helpful friendly welcoming and polite, Table and drinks was always saved and placed on our table ready and waiting. Animation team were fantastic and not a day went by they never spoke to us or having a laugh with us, they even took the time to take my husband to the barber shop. The bartenders in the Yasmin bar was friendly and drinks were ready as soon as we walked in. Overall the staff made our holiday. The pool was easy accessible for my husband. Also the hotel was easy to get around with a mobility scooter. We always go away for my birthday and this is the first time the hotel did not acknowledge it ( we have stayed in many hotels). Husband mentioned it to the waiters and we had to pay for a cake which was delicious and they dressed a table up for me. The room well the first room had now shower as requested and the hotel confirmed a +55 room. The next morning they offered a choice of 2 rooms 1 on 9th floor which the scooter had issues going up the movable ramp or a room on the beach front which had no walk-in shower but was easy to get to. We choose the beech room and we managed. At night the room was freezing cold and we asked for the aircon/ heating to be sorted as we had to put quilts on our bed. The receptionist told us it is turned off nothing we can do. Three days we put up with being cold at night and mentioned it to a waiter and he spoke to the manager and he sorted out an oil filled radiator for us. Why couldn't the receptionist have sorted this on the first time we mentioned it? This would have made our stay more enjoyable. Rooms were cleaned every day but only 1 roll of toilet paper was left in our room so I had to take some rolls from the main toilets to last and place them in the cupboard every morning so they were topped up. Down side Breakfast we never bothered with as nothing for us to select from. The food was very repetitive think we had beef in gravy for 8 days both dinner n tea. We never got told about the must restaurant that we could book in to eat there by the staff it was mentioned by guests to us. The evening entertainment was ruled by football so out of the 10 nights stay we had 1 night where we had a singer come in .Not everyone likes football and there was another bar guests could have gone and watched football.

so i have just returned after ten days at sousse palace hotel and spa,i have been to 4 different resorts in tunisia and i am giving a review on my experience i had during my stay , whilst there, the room was good cleaned every day new towels, fresh bedding can't complain bout that, next on to food haven't leant to cater for the english yet same food every night but mainly catering for the french, the menu was mainly fish based prawns, pizza, pasta, i went with a child he wouldn't of eaten if i didn't ask them to cook something for him separately and that was only cos i complained that they did it, the entertainment i would love to be the entertainment got to be the easiest money you will ever earn just walk around say hello every now and then don't do much, not one night time act or entertainment put on during my ten nights stays maybe 2/3 day time activity at most a little bit of aqua aerobics very basic but if you get paid to do nothing why not do nothing!!! would i go back definitely not .

Très bel établissement, avec de belles prestations: trois bons restaurants, une belle piscine et une plage privatisée. Un personnel aux petits soins .

Qq travaux dans l’établissement faits à des heures matinales ou nocturnes!

Hotellil on väga hea asukoht, otse linna südames. Hotellis hea atmaosfäär. Vastuvõtu- ja restorani teenindus väga hea ja sõbralik. Bufee oli suurepärane.

Hotelli ranna-ala talutav, aga siiski mitte nauditav. Suhteliselt must rand. Rannabaari- ja rannalinade laenutuse teenindajatele olin nähtamatu. Pidi neid iga kord taga otsima ja pikalt ootama. Rannabaaris oli iga päev erinev kord - ühel päeval sai tasuda baaris ja järgmisel päeval ei saanud. Mind jooksutati siia-sinna. Väga kahju.

Boa área de piscina e praia. Funcionários atenciosos. Impecável

Great friendly staff, made my birthday very special. Stayed with my partner both age 24/25. Rooms were very clean, Food was delicious and had a good variety each night. Lots of seats by the pool and the sea is a great snorkelling spot!!! Would recommend to anyone wanting a relaxing stay.