Bromsgrove Hotel

Comfortable, accessible rooms with friendly, hard working staff. Food is , very good.

Children being allowed to run around the hotel freely which is dangerous in the restaurant where guests, some of whom are elderly or disabled carrying hot food and drink . They roll over the sofas, run up and down the stairs and around the bar or lounge where guests are trying to enjoy their break. I feel for the foreign guests,on coach trips staying at the hotel.

The staff were fabulous. Food was great. Bed was comfortable enough for a short stay like ours. The foyer area, bar and restaurant were very pleasant and relaxing. The spa facilities were available. The ensuite was functional and fairly clean. The room was pleasantly arranged. The outdoor spaces looked like they could.be really beautiful.

Mainly the appearance that each communal area was cleaned by different people and the joining areas, flooring grippers etc, were no one's job. Also the spa area could do with a fair amount of TLC. Standing in the shower to make sure that I was clean to enter, the rubberised "skirting" fell onto my feet, making me really look down and notice that it was very dirty and mouldy. That did somewhat colour my spa visit in a negative light. The whole changing area could do with modernising and making communal possibly, more room with more individual changing areas.

The hotel was spaced out well

The bed in our room was the smallest I’ve ever seen for a two person bed when they had the space to accommodate bigger the bathroom needed a good scrub floors walls bath and the air vent in bathroom thick with dirt was told at reception it was an upgrade so god knows what the previous room looked like the reception area was freezing not comfortable to sit in

Liked the pool

Hadn't realised that you have to pay extra each time you use the pool. Then outside if the hotel (car park etc) looked tatty and didn't give a good first impression. But the inside of the hotel was ok, looking tired in places and bar floor was sticky.

It was beautiful looking on the inside

Rooms were dusty, to the point where my husband brushed his finger against the bedside table and there was a handful of dust. Back of the bed the headboard was dusty. Mattress very squeaky, gave me a bad back. No air con but there is fans but they were dusty.

The location of the hotel is beautiful. Reception/bar area, beautiful

The rooms are extremely dated. We stayed in room 157, bathroom awful, furnishings and carpets need a damn good clean or putting on the skip