Mercure Ayr Hotel

The room was spacious with a sea view.

Nothing

Location

It’s old and tired. The view of the car park was awful. The room was basic and out of date. Bathroom average. Bed not very comfortable. This hotel is not value for money.

Staff were lovely, room was clean, great location

I had asked for a twin room, we had a double bed, and there was another room with 2 single beds. I slept in the double bed and my friend slept in one of the single beds… but she didn’t sleep at all as the springs on both single beds were sticking up, it was like lying on a bed of nails

Excellent sea and town view. Great value. Decent breakfast. Coffee maker in room for me is a must. Located near most of the best places to eat and only a block from the beach (which has nice soft sand) Front staff were friendly.

I asked the staff two times to bring me a desk chair from an unoccupied room as mine was broken. They didnt do it despite saying they would. I saw people enjoying their breakfast and then the cook came out and saw there were empty serving trays (he would have to cook more) and he was swearing F bombs and grumbling. Do that stuff behind closed doors, but also, why are you a cook but dislike cooking?

Central location for town and bus station we paid extra for a privilege room which is more spacious

Not a dislike but would have preferred a walk in shower