Mercure Bolton Georgian House Hotel

My husband was disappointed with the cooked breakfast.Eggs and mushrooms were tasteless. My fresh fruit and yogourt was delicious.Cappucino could have had a better flavour.Did you use long life or fresh milk?

Disappointed that the pool is closed.We used to be members.

I loved the location!!! The views are amazing. I like that there is a gym but it needs updating a little bit. The equipment is slightly worn

I don’t like that the pool is gone and that the rooms get SO SO SO hot. Unbearably hot.

Lovely hotel, loved the access doors outside that made it easier with dogs

It was a bit warm in the room and reception Bed a bit small

Fine breakfast area

Worn out hotel

I would like to leave a review about the wee legend Irene Harper, although she has worked here decades 30 yrs im sure she said (it shows due to her commitment) to the clients. I arrived and all she did was make sure I was looked after even when the barrel was out she didnt try and offer me anything else she was open and honest and said in 10 minutes the barrel will be changed which honesty is the best policy, I wouldn't of expected Irene to change the barrel BTW. but just watching her attend the bar, office and reception I honestly haven't seen a harder worker in a hotel, knowing what the patrons wanted without them asking All I kept hearing was "Same again" Being someone who spends their life in hotels, she is a credit to this hotel and need recognised for her professionalism and attention to detail but also making the patrons feel so welcome. When her husband came to collect Irene i approached both and showed my appreciation of her perfection in her role she was overjoyed just to be recognised. I said I would be leaving a review. As I have never experienced a more professional person looking after the patrons for any hotel. Seeing her husband beam with pride just made it all the better. Irene in 3 hours you made me feel so welcome and thank you for that 💚 All my love from Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 And when im back in the area for work il be booking this hotel again and all due to Irene and her professionalism x Jonny

I arranged a surprise 40th birthday party for my wife and held it in the centre room. Katie was amazing and nothing was too much trouble. Everything, from planning to the actual party, was smooth and efficient. I got everything l had been promised and everything was to a good standard. The food was excellent and Katie ensured everyone was looked after and that they were having a good time. I visited the hotel a few times on the lead up to get things sorted and Irene, behind the bar, was so helpful and looked after me well. She is a great credit to your team. Made me feel very welcome every time. Good service all round.

Hotel is tired and needs some TLC. Although my bedroom was big the bathroom was old and needed updating. The whole hotel was rather sad and neglected

Good location.

Very tired looking. Needs TLC