TownePlace Suites San Jose Campbell

old, worn out and of poor value. staff were morose and unhelpful.

I would not recommend staying here. I had to move rooms at 4:00 am due to a leak in the roof. I was told they would provide points to make up for it but that never occurred after numerous calls. The hotel felt run down and there isn’t any customer service. During the leaking incident I had to call numerous times before anyone picked up the phone.

The breakfast was excellent. The front desk staff was so great !! The gal there nov 4th at 4 am, was five star. She was beyond helpful, she was a lifesaver 💕

I liked everything!! Excellent staff !

Really nice staff! The Yelp reviews didn’t do this property justice. We had a queen suite and it fit the bill. The place was homey and well kept. Parking was free and spaces available.

The hotel is quiet and clean. The location is fantastic within walking distance of both The Pruneyard and downtown Campbell. The location is fantastic! There was also a level of security at the hotel that made me feel safe.

There was not really anything I disliked. The hotel is right next to the freeway, so there is some minor noise. The bathroom door, when opened was right at the bed. It was a bit awkward.

Staff is very friendly

Air conditioner didn't work

The breakfast was good and the location was ideal.

We didn’t have enough towels and washcloths considering we stayed the whole week.