Hotel Edelweiss

Great location. Rooms lovely, spacious and well laid out. Staff extremely helpful nothing was to much trouble. . Loved our stay here.

The hotel was lovely and good value for money. It was in a good location, walking distance to most places. The food was lovely and the restaurant was great for dinner - we enjoyed the music and entertainment. Overall a great place to stay in Geneva.

At first the room view was a construction site but the receptionist was so nice they changed our room on the second night and refunded the first night

What a pleasant stay! My husband and I arrived early from our flight. The lovely welcoming lady I think called Anastasia went above and beyond. As soon as she discovered from my passport that my birthday was on the date of our arrival, we were upgraded. We ventured out and on arrival back to the hotel, there was wine and chocolates left in the room. What a superb surprise. Thank you soo much! You made a very sad time for me a very happy 1. We never had food in the hotel but our room was beautiful and clean and comfortable. Nescafé coffee M/C. Water provided. The bathroom was also very nicely decorated and extremely clean with everything you need. All of the staff were very friendly. The restaurant looked lovely but we were out quite alot. The hotel is within a 10 minute walking distance to the bus station and train station and about 3 minutes to the Lake. Really good situation! I would recommend the hotel and will definitely be back.

This hotel is lovely in all regards. Immaculately clean, with windows opening for fresh air, loads of closet space, and charming wood carvings on doors and cabinets in traditional Swiss motifs. I liked that the tram lines to the center of the city and Old Town were 1/2 block from the hotel. The service of the front desk staff, Pierre, Anastasia and Virginie was congenial and professional. They went out of their way to share ideas of things to do nearby and how to navigate the public transportation system (the hotel even gives you a free pass on all buses and trams in the city for the duration of your stay). I highly recommend the Hotel Edelweiss.

Wonderful staff with particular mention to Virginie. Comfortable clean room in central location and fantastic breakfast with great selection of special items including ginger shots, flaxseed and pumpkin seeds which are not always available.

I've traveled to Geneva 2-4 times a year for the past 4 years, and I make a point of always staying at Edelweiss. There are lots of great boutique hotels in Geneva but this one - besides being beautiful, cozy (amazingly comfortable bed!), and so walkable to the water and main train station - is like a home away from home. The staff make all the difference. They go above and beyond for every guest. Sometimes its little things, like an extra chocolate or flowers in the room, and sometimes its helping you find an emergency doctor in the middle of the night. If you're traveling to Geneva and want a quiet and charming place for respite, this is it. Thank you to Dorothee, Pierre, Francesco, Margaux and the whole Edelweiss team!

I stayed for 4 nights and went to self managed day trips to Chamonix and Annecy by coach. 2 bus stops away from either Geneva Train Station and Central Bus Station. 2 blocks away from Geneva Lake, Coop supermarket is just on the other side of the street, All in all, I would have given 6 stars for its location. The only reason I gave overall 4 stars is due to the renovation works on the roof top carried out on 13 October. There was ventilation problem with smell of drainage remaining in the lobby for 2 days. Room is of good size and in good condition that I appreciated. I highly recommend this hotel.

Beautiful Quiet room. Easy to access with public transport. Friendly and helpful staff. Everything we wanted for this short stay in Geneva. Highly recommend

Executive Rooms are falsely advertised as being suitable for up to 4 people; with a lounge area. There is no lounge area, three of us in a room that was far too small; with missing amenities and not even enough pillows. False advertising. Room suitable for a couple or maybe a family of four (at a push!). Room service advertised as being every day until 11pm - this isn’t true. Lots of drinks unavailable in the restaurant. Room wasn’t ready in time. Location close to centre but very dark at night and sadly lots of homeless out the front of hotel area. Token gesture of chocolates from manager, but no help or acknowledgment of the false advertising or issues! And when trying to engage with her; we were told constantly she wasn’t available. If staying in Geneva, it’s one to avoid.