Doubletree By Hilton Glasgow Strathclyde

Staff were delightful

Nothing

The location, facilities and staff for the most part were good. Had been to the hotel many times during our time living in Uddingston which is why we chose to stay here on a visit.

Fire alarm at 1am the first night and children running up and down the corridors screaming, shouting and banging on doors the second. Not much sleep to be had so disappointing from that perspective. Also had a very early dinner the second night and only one other table occupied in restaurant. Staff kept coming up interrupting us each time mid conversation which was unnecessary. It felt that they were trying to rush us the whole time. Not really good customer service from that perspective.

Nice spa 👌

I would have liked the room to be a bit warmer . The bed was comfortable but not sure about the pillows .

Free parking on site, really big room with a comfortable bed, spa/pool facilities for all guests. Staff were very friendly. It’s a big hotel but didn’t feel crowded.

The pillows are like marshmallows and we found it difficult to cool down the room.

Very tidy and welcoming.

The beds were not comfortable and the bathroom looked really tired.

We loved everything! The welcome from Eva at the front desk made our stay. She is such an asset to the hotel. Me and my partner travelled non stop for a year and stayed in hotels all over the world and I can honestly say her customer service is unmatched. She is so friendly, sweet and genuinely cares :) The staff at the leisure club were also really nice and the facilities were amazing - way better than the photos make out. The room was bigger than expected and very clean. We were very happy with our stay and this will now be our hotel of choice every time we come to Glasgow for shopping.

Everything was great.