Doubletree By Hilton Glasgow Strathclyde

Didn't have the breakfast in the end

Das Personal ist toll, und das Ambiente in der Lobby und dem Restaurant ist gut.

Das Gesamtpaket entspricht einfach nicht 4 Sternen. Es gibt Gläser im Zimmer, aber kein komplementäres Wasser. Das Zimmer ist etwas altbacken, der TV hat schlechten Empfang. Das Frühstück ist OK, der Kaffee allerdings eher etwas bedürftig.

The staff were brilliant and the evening meal I had very good; the room was a nice size

The room was very cold and I can't sleep with electric central heating. I needed a warmer duvet. I had to use the duvet on the second bed as well as the one on my own. The taxi to/from airport is very expensive. Maybe try to arrange a better deal?

Everyone was so helpful and amazing

Nothing

Loved my daughter was treated like royalty shes 8 food wasnt hot, unedable but was to nervous to say. Swimming spa area is amazing not much for kids but we loved

The one events manager that was rude unprofessionsl and ignorant to someones disability i did speak to manager but she said she didnt know you had a disability i didnt know they were all the same there not all visable i tried to tell her iam putting a co plaint to head office as this one staff member jan events manager ruined my experience iam a member and contimplating cancelling £65 a month going to another place because of this, ive never experienced this type of attitude for me using a cushion as there were no chairs i had to sit on the ground as they did not provide a chair and the cusion was taking from me from this woman and i was made to stand which i cant do for a long periid due to my disability i never told this lady i had a disablity but told the genersl manager gorgina and she stated the above "she wouldnt know " my reply my didsbility should not be disclosed because every person shoukd be treated different tgis is discrimination i wont book this hotel again to stay