Hotel Riu Yucatan - All Inclusive

Si bien el servicio de buffet era muy bueno, la variedad no me parecio demasiada

el restaurant italiano no me gusto el trato de la camarera, muy apurada para que nos vayamos

Santos the best bartender at the beach bar. Nice white party on friday at Riu Tequila. The beach is the best. Nice accès to Plaza Playacar and Playa Del Carmen. Best location resort.

5th time at the Yucatan and another wonderful 11 nights, built into the jungle with the fantastic wildlife and sounds just makes this place. The staff are so hard-working and welcoming, the food is fine and the Caribbean Sea as crystal clear as it always is at this time of year. You can relax or have fun. The resort is close to needing a few refurbs but who cares - 11 days of sunshine and people watching, ill be back. Thanks Yucatan

Best food ever. Everyone is not in a rush. The staff were very pleasant and helpful. No one pressures you to tip them. Love the vibe, so chill and relaxing.

My bf and I went to the Riu Yucatan as part of a Sunwing package for my birthday Feb 2026. Overall, the hotel was great. The two best things were the food and the beach. Food was very good and fresh and there was always a lot to choose from. We never went to any a la carte restaurants at the resort because the food at the buffet was that good and there was so much variety. The late-night buffet was very convenient and the food there was also good. The beach is beautiful and huge! The Riu portion appears to go on forever. The areas closest to the hotel fill up quickly and a lot of people leave towels on chairs for the entire day. This is the first resort I've stayed at where it was so prevalent. It's very annoying and inconsiderate. But if you walk away from the resort a bit further there are lots of available beach chairs. There's also staff on the beach that will help you find chairs and bring them to you. That was really appreciated, especially if you want to stay near the bar areas. The beach itself is beautiful, the water was warm and pretty shallow far out. The only downside is that there are no umbrellas, although there are lots of palm trees. The worst part is the noise. It's not that the resort itself is noisy, it's pretty peaceful, but going to sleep and sleeping in is difficult. The rooms are not insulated at all and you can hear everything at all times. Doors slamming, guests speaking, babies crying, it all sounds like it's right outside your door. The bathroom is also a weird setup. There was no door to our bathroom although there was a door to the toilet, and the shower door is glass, so basically no privacy. Our room said 2 twins but they were pushed together and it was bigger than a king and very comfortable. The staff are friendly and the grounds are beautifully landscaped. The resort is in the gated community Playacar so it feels safe and is about a $15 CAD cab ride into Playa del Carmen. Ivan at the late night snack bar was super sweet. Bety at the lobby bar and Alfredo at the front desk were great too.

We stayed as a group of 4 in February, we were booked for a week. We’ve never stayed in a Riu hotel before we’ve stayed in Secrets and Hyatt chain. We had stayed in Mexico City the week before and spent a fair bit and did not want to spend too much the 2nd week hence booking the Yucatan. Here are the pros and cons: pros- Stunning beaches, and you can walk the length of the coastline. Variety of wildlife to see on the property. Cons- Everything else: Rooms smell mouldy, musty. The furniture and decor genuinely is tired run down. It is not spacious as has been described. Main buffet restaurant is like a canteen with food options sub par. Speciality restaurant to be fair we’re ok. Overall the type of guests staying here were overly loud and noisy. We asked and paid considerably more to move for 5 days to the Riu Palace Riviera Maya. This class of Riu was like night and day from the Yucatan. We enjoyed our stay there. You definitely get what you pay for. If you’re solely interested in a party hotel eating and drinking yourself silly and don’t care what the rooms and ambiance of the hotel is like- then definitely stay here! The staff

Las comidas, la limpieza, el lugar de la playa, el personal de limpieza y mantenimiento, las instalaciones, el ambiente general del hotel

Las habitaciones conectadas no están realmente conectadas desde adentro. Olor en una de las habitaciones que no pudieron solucionar. El baño tiene poca privacidad. La organización de los restaurantes temáticos.