Basma Hotel Aswan

This is not a 4 star hotel!! We were looking forward to getting a good night sleep after a long day trip and to our demise, the bed was hard as a rock!! Not to mention we had boulders as pillows. The hotel does not have queen beds so they put two single beds together just to have an awkward canyon in between my wife and I. There was not hot water for a shower and the power went out around midnight when we noticed the AC was off. I can’t emphasize enough to stay away from this hotel and go elsewhere for a comfortable stay.

Little outdated and far from the nile strip but 20/30 minutes walkable. My opinion that not good for seniors need taxi. Bad food (breakfast buffet) not fresh they serve from previous day food i guess. i got stomoch upset for couple of days to having their food

This was a great stay at Basma Hotel Aswan. Check in was smooth, and contrast to other reviews our booking through expedia was recieved fine, with all requested extras fufilled. Lobby is manned 24/7 so our 3am check out was easy. The room was fine, for what you pay for we had no complaints. We got toiletries everyday the room was re-freshed/ cleaned well every day. We got a welcome drink and plate of food. Tea and coffee packets in the room and bottled water everyday. The wifi was good in rooms and shared areas. Pool was good, towels provided and beds comfortable. This area could of been cleaner, with the toilets here needing attention. This hotel has a great view of Aswan and the Nile. Its on a hill near the Cataract hotel. A good climb/ walk everyday into the town, about 30 mins to be central. The breakfast was good, buffet, could of done with more variety but we didnt go hungry. Staff are attentive and friendly. For the price point i would reccomend for a cheap and cheerful stay.

Beautiful property. Under major construction. Will be even more impressive once completed. Wonderful, hardworking elderly staff. Extremely gracious. Love it there mostly because of the staff.

The hotel is located good place but service was not good and rooms were not clean.

This hotel is just fantastic. Makes you feel like youre at a five star resort without the cost. The pool is the best part and the evening pool manager treated us so well and even gave me a cake for my birthday. Cool view of aswan and the lobby is very artsy and unique. Good food too!

I recently stayed at this hotel and was extremely disappointed by the check-in experience. The check-in time was clearly stated as 2pm, and I arrived at the hotel at 3pm, expecting a smooth process. However, my expectations were far from met. After completing all the necessary paperwork, I was asked to wait in the lobby for my room assignment. 30 long minutes passed, and I decided to approach a receptionist for an update. To my surprise, the receptionist responded with a curt "Sorry" and walked away without offering any further information. I had been initially attended to in English, so language wasn't a barrier here. Frustrated by the lack of communication, I approached another receptionist and inquired about the delay. She informed me that I would need to wait for another 20 minutes as the housekeeping staff were occupied. This was a considerable inconvenience, as I had to cancel a scheduled ticket collection appointment due to the delay. To make matters worse, when I finally checked into my room around 4pm, I discovered that I had been given two separate single beds instead of the queen bed I had requested. The beds could have been placed together. The only bright spot in my stay here was a receptionist helped to arrange a taxi for me during check-out. In conclusion, this accommodation does not worth the high price paid given the extreme delay in check-in, room assignment mishap, terrible customer service and average room condition.

Excellent Location, beautiful views of the Nile. Excellent customer service. We really enjoyed our stay there.

I was there just overnight. It was a lovely hotel, had a reasonable price.

Not clean bad service check in slow