Basma Hotel Aswan

We had a great time in the Basma Hotel. Drainage of the bathtube needs to be checked by housekeeping to make sure it works properly. In our case we removed a lot of heair to drain it properly. Otherwise, excellent.

The hotel staff was amazing.

The property was very average. The rooms were fine and it had a pool. There was one restaurant that served decent food. Unfortunately several evenings they had only a poor but expensive buffet available. So there were no other options for food within walking distance.

Very nice location and the best Egypt class hotel of the trip. Fantastic breakfast buffet, rivals the resort class hotels. Rooms are very comfortable and quiet due to the height of the hotel. Has elevators, which is rare in Egyptian class hotels.

The hotel has a nice view, but it is in major renovations. Not worth it for the price we payed.

The location and view is great. Staff can be trained to the next level of professionalism compared to the other hotels I have stayed. At the checkout, the guy was so busy so even say thank you. Just handed me a print out and start talking to someone else. When I asked for an envelop , he just gave me one. There were other incidents as well… Rooms are a little out dated. Food was good but the cutleries, plates and the buffet area doesn’t meet the high standards.

Hotel with huge potential fallen through the cracks

Nice room with a view of the Nile. Beds are comfortable. Room was specious. Staff was great. Walking distance to city center. Nice property but there was construction work at the lobby and restaurant.

Staff were kind and helpful. They helped with daytrips and ride to the airport. There was construction at the hotel and down the street but it was still quiet and clean. Pool side was great to rest after expeditions to archaeological sites. The Nubia Museum was conveniently across the street. Restaurant had pretty decent food.

Contacted the hotel and they said construction was finished and when we arrived it was evidently not finished. Finger prints on drinking glasses, no coffee mugs, kettle was dirty, stained sink, toilet and bathtub, no hot water. Food was not fresh, buffet was still plastic wrapped, staff was touching everything with bare hands when organizing the breads and deserts. Internet was very spotty. Cannot make international phone calls from the hotel phone.