Americas Best Value Inn & Suites University Ave

My first time encounter a check in counter by the outside window and there’s not much choices. Booked with 2 beds room but ended up with 1 bed room.not to mention all noise that made sleepless all night, from air on noise to the laundry utility room beside our room and train noise. The room was for disabled person obviously but the bed was so high. I am so much more disappointed!

Everything was ok was wanting a downstairs room but overall it was pleasant experience

We are in room 203. The tub faucet was continuously running. There is a hole in the wall in the bathroom sink area. We kept seeing baby roaches and one adult one in the room. The loveseat in the room was clearly very old with a cover over it that didn’t look sanitary to sit on. The property looked clean and well maintained on the outside.

Checked in with someone who had no idea what they were doing. We put our luggage in room then went and ate. Debating whether to stay there or not. Pictures are not accurate. This place was run down. Holes in walls, no lock on door. Absolutely filthy. We went to get our stuff as we were not going to stay there. Owner would not let us in the room to retrieve our belongings. We had to call police before he finally let us in. Steer clear

So the refrigerator door was broke no light cover over switch thought i rented a jacuzzi room got terrible room for a extreme price

Roaches and broken appliances. Would not recommend.

I found roaches in the room and there was blood on the sheets....the manager was informed and didn't care about the situation

Not a good hotel. Check in was difficult trying to do it through a glass window. Room was dirty. Didn’t look like the greatest neighborhood.

Need Kleenex. Room was clean. Bed was comfortable.

We arrived late but the check-in clerk was very courteous and helpful answering questions. The room was designed for wheelchair access with even a plastic chair to put in the shower tub for a handicapped person. The sink, toilet, and shower were separated from the bedroom by a door so that the other person would not be disturbed by someone using the bathroom in the middle of the night. The unit was well furnished and decorated. We did not hear any traffic noise but a train went by first thing in the morning after we woke up.