Jade Garden Hotel Beijing

Location is good. The Imperial place is only a few steps away. It’s also very safe.

The Location is very good doesn't matter were do you want to go.

Very adequate accomodation with a great location and good selection for breakfast at the buffet. We loved being able to walk into shops etc and staff were helpful using an app to translate if needed.

Historical property and great location close to forbidden city and other tourist attractions.

Quite place in the hottest area of the city. Easy to go anywhere. Hotel are full of good staff. Very good breakfast with very decent price. Very good services.

Great location walking distance to tianumenn square and also to Wanfunjing. Staff was great and friendly nice buffet for a very reasonable price.

I like its location.

Location was great. 10 minutes walk to the Forbidden City and a bit more to Tianmen Square. Lots of little shops and restaurants along the road and 10 minutes walk to the main shopping area with all the usual luxury brands interspersed with tacky souvenir and sweet shops. Taxi fares are dirt cheap in Beijing although traffic is a nightmare. The hotel is old and tired. When we ckecked in they said that although we were booked into a double would we accept a twin room. I refused so they gave us a free upgrade to what they said was a better room. it was on the second floor. There was a lift to the first floor and then two flights of stairs up the the second floor. A porter carried our luggage up but after that we took our chances. When we checked out we struggled down the stairs with heavy suitcases and helped another lady with hers. The room would have been the height of luxury thirty years ago. A large lounge area and wardrobes as a sort of divider between that and the bedroom area, again very roomy. The aircon didn't work and we struggled to get the windows to open partially. The fridge made a noise but didn't chill our drinks. A huge bathroom provided a large glass shower enclosure with a rainfall style shower head. Would have been impressive if the shower tray had been kept clean, which it hadn't. My wife ventured into the shower each day, using the non-slip mat provided for the bath to stand on but I didn't venture into it. There was a huge sink which made weird and wonderful noises when you pulled the plug. There was also a huge pink corner spa bath. We would have loved to use that but knowing how fastidious you have to be cleaning the jets out we daren't venture in. The permanent strong smell of drains was also an unpleaseant feature of the bathroom. Similarly, although all the rooms are non-smoking, ours reeked of cigarette smoke. The staff were freindly enough, as far as their limited English allowed. Communication was just about adequate but given the number of UK guests staying I would have expected better from some of the reception staff. We had breakfast in the hotel restaurant one morning. It serves breakfast until 10.00 am and we went in around 9.30 to find very little on offer. We were told there were no free tables so we would have to get our food and go through to the bar across the corridor to eat it. There was nobody else in there and there were no lights on. There were many empty tables in the restaurant but they all had reserved signs on them. Eventually they decided they could spare us one of their "reserved" tables and we could sit down. The food was dire, to say the least. The bacon was cold there was little choice in terms of what was supposed to be an "English" or "Continental" breakfast. There was a toaster but no bread, which I had to ask for. They do cook fried eggs and omelettes on request but other than that there was very little to justify the 58 Yuan charge (about £7.50 each). To sum up? I couldn't recomment this hotel, other than for it's location. I'd be looking for something a bit more modern.

Some rooms had lingering smell of smoking and even after they ran a device to help deodorise the rooms, the smell was back soon after. The hotel staff also refused to let us store our luggage after we checked out to visit Gubei Watertown for a couple of days.

Hardly any WiFi .It helps if staff can speak English