The Grand Select

Not a dam thing

False advertisement. Says they have pool and they don't as well they said there breakfast that's a lie to. Faucet broken. No ice mechanic and place smell out side looks nice but don't let that fool u .all they did was change the name I rate them (negative five star). I also ask for a discount don't false advertise they said no. I ask why it says breakfast and pool and there's not. He couldn't speak English woow never again.

Room was as pictured

There wasn't a pool. There wasn't morning breakfast as reported in booking com. That was partially the reason I chose that hotel.

There was no breakfast, which I did not realize when I booked. Place was clean and quiet.

No breakfast when we were there.

The spacious room

They couldn't find the reservation and then almost didn't have a room because of the no reservation. Pool, and breakfast were closed due to construction

The location was acceptable. The staff was excellent and very accommodating. It has an elevator.

The hotel, when booked, was the Best Western. I was told to contact the hotel directly for some type of update. The name changed to The Grand Select. The hotel was being renovated, but I did not know at the time of booking. This hotel is so outdated. It is dirty, no breakfast was available even though it was offered, the telephone handset was not connected. The TV did not work until we called the front desk and received a correct remote. The beds were hard. The pool was closed. The smoke detector was removed. There were exposed wires on the clock. No snacks in the vending machines. The refrigerator was removed from the TV wall unit and placed next to it (it was dirty behind this unit). There was an orange stain on the ceiling. It was a terrible stay at this hotel and I would not recommend until all renovations have been completed.

Cleanliness and spa tub

There were ants in our room. The pillows on the bed were half sized throw pillows and the bed was extremely uncomfortable. We didn't get a good sleep. The furniture the TV was on was broken. The staff were not very friendly.

Location and price was good

No notice ahead of check in that pool was closed and no breakfast were available. Would have been nice to know ahead of time or given a discount