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7.6 / 10 Guest Rating

BlueBay Grand Esmeralda-All Inclusive

Km 300 Carretera Federal Chetumal - Puerto Juarez. , Playa del Carmen, mx

BlueBay Grand Esmeralda-All Inclusive - main view

About the Property

Private Beach Access and On-site Spa
Nestled in the Riviera Maya district, BlueBay Grand Esmeralda boasts exclusive private beach access and a rejuvenating on-site spa.

Variety of Dining Options and Sea View Rooms
Indulge in culinary delights at several specialty restaurants and unwind in rooms overlooking the breathtaking sea. Each room is equipped with modern amenities like satellite TV, minibar, and safety deposit box.

Exciting Activities and Family-friendly Amenities
From thrilling water sports like snorkeling and windsurfing to a relaxing gym and sauna, guests can enjoy a range of activities. Families can bond over games in the game room or explore the kids club.

Experience the perfect blend of luxury and adventure at BlueBay Grand Esmeralda - book now for an unforgettable stay!

Facilities & Amenities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

*Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Any reservation of 6 or more rooms will be considered a group, and special conditions will apply, which may include additional supplements or a reservation guarantee. Check-in time is at 3:00 PM. For early arrivals additional charges apply Check-out time is 12:00 PM. For late check out additional charges apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Garden View - Photo 1
Deluxe Garden View - Photo 2
Deluxe Garden View - Photo 3
Deluxe Garden View - Photo 4
1/4

Deluxe Garden View

This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with garden views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances. Free standard Wi-Fi is included for 1 device per room.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE DELUXE ROOM GARDEN VIEW

Non-refundable
All Inclusive
20% OFF$175.48

$140.38

Includes taxes & fees
Deluxe with Partial Ocean View - Photo 1
Deluxe with Partial Ocean View - Photo 2
Deluxe with Partial Ocean View - Photo 3
Deluxe with Partial Ocean View - Photo 4
1/4

Deluxe with Partial Ocean View

This air-conditioned room features 2 double beds, or 1 king-sized bed. The bathroom is equipped with bath or shower, plus a hairdryer. You can also find in this room a balcony with ocean views, ceiling fan, a flat-screen TV with cable channels, digital security box, a mini-bar, coffee maker and ironing appliances. Free standard Wi-Fi is included for 1 device per room.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE DELUXE ROOM PARTIAL OCEAN VIEW

Non-refundable
All Inclusive
20% OFF$213.79

$171.03

Includes taxes & fees
Deluxe Ocean View - Photo 1
Deluxe Ocean View - Photo 2
Deluxe Ocean View - Photo 3
Deluxe Ocean View - Photo 4
Deluxe Ocean View - Photo 5
1/5

Deluxe Ocean View

The spacious double room offers air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a shower.

35 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

DOUBLE DELUXE ROOM OCEAN VIEW

Non-refundable
All Inclusive
20% OFF$236.81

$189.45

Includes taxes & fees
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 1
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 2
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 3
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 4
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 5
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 6
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 7
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 8
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 9
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 10
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 11
Suite, 1 King Bed, Jetted Tub (Emerald) - Photo 12
1/12

Suite, 1 King Bed, Jetted Tub (Emerald)

1 King Bed688-sq-foot room, balcony/patio with garden views Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channelsFood & Drink - Room service (limited), free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, jetted bathtub Practical - Day bed, safe, and iron/ironing boardComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

64 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Emerald Swim Up Suite

Non-refundable
All Inclusive
20% OFF$380.44

$304.35

Includes taxes & fees
Suite, Pool Access, Garden View (Emerald) - Photo 1
Suite, Pool Access, Garden View (Emerald) - Photo 2
Suite, Pool Access, Garden View (Emerald) - Photo 3
Suite, Pool Access, Garden View (Emerald) - Photo 4
Suite, Pool Access, Garden View (Emerald) - Photo 5
Suite, Pool Access, Garden View (Emerald) - Photo 6
Suite, Pool Access, Garden View (Emerald) - Photo 7
Suite, Pool Access, Garden View (Emerald) - Photo 8
Suite, Pool Access, Garden View (Emerald) - Photo 9
Suite, Pool Access, Garden View (Emerald) - Photo 10
Suite, Pool Access, Garden View (Emerald) - Photo 11
1/11

Suite, Pool Access, Garden View (Emerald)

1 King Bed700-sq-foot room, balcony/patio with garden views Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channelsFood & Drink - Room service (limited), free minibar items, and free bottled waterSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Day bed, safe, and iron/ironing board; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-Smoking

65 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVHair dryerBathrobePrivate bathroom

Suite, Pool Access, Garden View (emerald)

Non-refundable
All Inclusive
20% OFF$412.74

$330.19

Includes taxes & fees

Guest Reviews

7.6
Very Good572 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the nice pool and gardens.

Categories

Cleanliness7.2
Service8.2
Location8.2
Room Quality6.1
Amenities7.7
Value for Money8.1
Food and Beverage8.2
Overall Experience7.2

Select topics to read reviews

J
Juan FranciscogtGT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

9.0

El trato del personal, la.limpieza del hotel,.la.comida, sus instalaciones, área de piscinas.

La ubicación y camas algo pequeñas, sugiero rentar auto, sale barato y puedes ir a diferentes lugares.

Helpful?
S
SikoraplPL
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

10.0
Helpful?
F
FortunatousUS
Verified booking
couple
Standard Room
Stayed in Jun 26, 2026

"Regular"

5.0

Mi habitación el primer día suelo malas condiciones luego me la cambiaron y la habitación sin iré no enfriaba y todo esos días con ventilador no me parece

La comida muy consecutiva repetida

Helpful?
C
CarolmxMX
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0
Helpful?
J
Juan AntoniomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Good"

1.0

No me gusto ...Nada no me gusto la comida , no me gusto las instalaciones, no me gusto el trato y el mar. No hay. Super lleno de sargazo ..pesimo ...

No me gusto ...Nada no me gusto la comida , no me gusto las instalaciones, no me gusto el trato y el mar. No hay. Super lleno de sargazo ..pesimo .

Helpful?
J
JorgemxMX
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"Could be better if they really try or care"

7.0

The pool and some staff members

Bathroom Towels were in terrible shape, totally worn out with stains and frayed. Staff confortably denied services, just saying they ranout of some liquors, all a la carte restaurants booked, we had to dine in the same restaurant all of our stay. Lunch buffet practically the same all week…..

Helpful?
J
Juan MarcosmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Excellent"

8.0

El personal es muy amable

Los restaurantes no tienen todo lo que ponen en la carta

Helpful?
J
JairomxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

9.0
Helpful?
T
TejedamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0

Todo el hotel y las instalaciones excelente

Pues el problema del zargazo sé que no es tema del hotel pero hay que unirnos para atacarlo

Helpful?
R
RaulmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Excellent"

8.0

El servicio es excelente

Cuando llegue tuve que pagar $1,200mxn aprox por early checkin, llegue a las 8:00am y tenía que hacer mi checkin hasta las 11:00am o pagar por el early checkin

Helpful?
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