Torre Barbara

Pros: - Felt looked after by the restaurant manager at breakfast and dinner. Complimentary breakfast buffet did the job. - Air conditioning was great, room was kept cool during the hot summer temperatures. - The nearby town of Vico Equense was lovely and a great place to stop off before getting the train into Sorrento / Pompeii. - Amazing views over towards Mount Vesuvius - both from the room and the restaurant area. Cons: - The Wi-fi in our room (202) was dreadful. It kept dropping in and out and rarely got above two bars of signal. I found myself having to sit in the reception to download shows if we wanted to watch something in bed or on the bus/train/ferry. - Some of the bed sheets were marked and the bathroom fixtures were a little moldy. - The pool isn't much of a pool per say, merely a box of water to stand in which quickly collects drowned insects. - There is a free shuttle bus available (which would normally be a pro), however it does not look like the vehicle shown on the hotel's website and the driver does not announce he has arrived to those waiting at the pickup points. We later found out that it serves multiple hotels in the area. It came and went the first time we wanted to catch it, leaving us to use a much longer and less comfortable local bus back to the hotel.

Very clean and quite

5-star plus experience! We arrived about an hour late, due to construction near the Naples airport. The hotel's restaurant had just closed, but without us asking, they said they would seat us and put a meal together for us, and it was delicious! On that note, we ended up eating at the hotel restaurant three of the four nights because it was so good, we each got something different every night, and every night it was amazing. The hotel staff was just as impressive, they helped us coordinate transit wherever we needed to go, as well as a boat trip down the coast, tour of Pompeii, and more. Lastly, the room was clean and spacious, with the views over the sea. Thumbs up all around, I'd stay here again and confidently recommend it to anyone

Very special little place with excellent service (rooms and bar/food). Our private terrace looking out at Vesuvius was a highlight of our trip. The pool is lovely and perfect to relax between tours. All of the staff were kind and attentive. They greeted us by our names when they saw us at the pool and dining. Only regret is not staying longer!!

Stay was horrible, personnel ( ladies at the front desk) were rude and condescending.F desk ladies called our room to ask why I had left negative comments on the Hotel.com app after check in.Shuttle is either late or way too early, even when we called to schedule it 30 min before each time. Check-in was supposed to be at 2pm but lady at front desk argued that I was wrong. After waiting until 2:30 beds were not made, as I had requested 2 separate beds for me and my friend ahead of my stay. Internet is a hit or miss on the 1st floor rooms, of course rooms on the 1st floor do not have a view. I left 2 days ahead of my booking and didn’t even ask for a refund, I just wanted to leave. Did not feel welcomed or safe at the hotel, specially after the front desk called my room or every time I walked around they pointed at me ( I fully understand Italian). When talked to the front desk to express my concerns the lady said it was probably me because the other guests/reviews were happy/positive.Female server at the breakfast area yelled at me asking for my room #, but my friend and other guests were never asked for their room number. No one apologized or asked why we left ahead of time( 2 full nights). I have to recognize that I forgot a poster at the hotel and they were kind enough to mail it to the US, also offered a free taxi ride when the hotel shuttle did not show up and I needed to get to the train station for a tour.Those were nice gestures, still they kept 2 full nights.

This was the nicest place we stayed over our 16 days! The staff, the facility, the view, and the service were beyond our expectations! Thank you so much

Lovely Hotel and helpful staff would definitely stay again if I was going to the area

Fabulous view from our large room with great terrace. Very friendly staff and good breakfast.

The staff was AMAZING the property owner was pleasant and welcoming

Clean, comfortable room, good amenities, lovely view. Very competent helpful staff.