Garden Hotel

Greeted warmly upon check in and had a nice welcome gift waiting for us in our rooms. Very nice hotel and a great value.

The afternoon desk clerk knew nothing about Hotels.com, our prepayment through Hotels.com, and said that they didn't deal in agents. I waited for the night clerk who said everything was fine and found the prepayment and applied it to the bill such that there was no balance.

Excellent stay because excellent service, quality room and nice garden and pool

Comfortable room and bed, very clean. Good breakfast food with excellent service, but dinner had the same uninspiring menu every night. When head waiter was not on duty the service was extremely poor. only excursion to Mount Etna on offer. this was excellent, but would have appreciated more excursions on offer, e.g. Syracuse, Taormina, and some of ancient mosaics. Bus strike so absolutely marooned with no nearby restaurants.

We spent three nights at the Garden Hotel, primarily in order to visit our Italian cousins living nearby. The hotel room was great, the pool was amazing, and the pizzaria party on Sat. evening was loud but fun...we even danced a bit, given the music and lovely scene around the pool. The location was a bit of a problem, but Orazio at Reception was very patient in helping us figure out directions. The best way to access the hotel is from the west Tangenziale. We also loved walking around the historical center of Cantania, given the newly created pedestrian zone and found a great, inexpensive restaurant called Da Nuccio. It was like walking around a beautiful movie set, with the churches and buildings illuminated and no traffic. This is an excellent four star hotel but you really need a car to access it. Tthere is free parking on the hotel site and also free WiFi in the room, something many hotels promise but can't deliver! The breakfast was also terrific, various croissants, eggs, fresh fruit, yogurt, etc. We really enjoyed the Garden Hotel!

nice hotel great pool you nead a car as it is in the middle of no where, the staff are helpfull and the local people are friendly, ideal base if you are able to travel not far from mount etna we enjoyed our stay

I loved the pool. There were not many guests during our stay and we had the pool for ourselves most of the time. The staff was also very friendly, we felt like at home.

This is a wonderful place to relax before or after a flight. Very convenient to Catania Airport and easy to find. The pool is great. The restaurant is good, not inexpensive, but you don't have to go out and look for a place to eat. There is not much around that location--just a bar or two for coffee or ice cream. The staff was very helpful and spoke English, the room was clean and even had a bathtub!! Very unusual. We had a very good stay and would return again.

Internet connection not working at all and receptionist not very helpful!

Very bad location, difficult to find, even follow the GPS. Sound insulation is very poor, that you can hear every word of your neiborgh. Poor breakfast, only very few options and no warm dish at all.