Crowne Plaza Niagara Falls NY Riverside by IHG

My son had recently suffered an injury and was on crutches. They gave us an accessible room on the first floor and provided ice for him. Room was clean and comfortable. The restaurant seems nice as is the waterfront venue. Although we were told service would be severely delayed because of a private event. That was inconvenient because we chose the hotel because of the restaurant. That being said we found an amazing restaurant named griffon gastro pub. So we probably ended up better off.

The room wasn’t what I was expecting, it was on the first floor not a nice corner, and the smell was a strong old carpeting ,it seam that wasn’t have a good cleaning. Food was not good , hamburger was with a very dry and thinner peace of meet and and old peace of lettuce,french fries good. The room was not made for the day.

We had the best stay

Excellent view of the river. We had noisy neighbors both nights, not your fault.

Thepool water looked green and cloudy. Also the pool room was like 85 degrees and was like a sauna. Other than that everything was fine

The staff was excellent!Very helpful, friendly and respectful!! We enjoyed our meals that were cooked to order! They were all flavorful and delicious! The property was very well maintained as well!

Right along the river, and had bar and grill right in hotel

The pool was great! And the location is 100% what we were looking for.

The thing that stood out was the size of the room. It felt very cramped for a family of 4.

It was a great spot for a last minute reservation