Taj Ganges Varanasi

Excellent experience. The food is delicious. Excellent service by Tanu. Staff meeting was going on , so she took care of us. She was very attentive , patient and got us everything we needed. Ashish was very helpful. The sous chef Nishant Mushra came to check if the food was good. Their leidspleins apple pie is exceptional , and so are the sandwiches, pho bowls, stir fried vegetables and milkshakes.

The friendly staff and the breakfast spread

Washrooms need sprucing

Amazing chai and overall service by the staff and specifically Vishal during our stay at Taj Ganges. Would highly recommend him for outstanding service. Definitely will make us choose Taj Ganges for our stay again. Our complete stay was made very comfortable by Taj and its staff!

All the facilities and services provided by the hotel were excellent. The staff were highly efficient, professional, and made guests feel truly at home. I would especially like to mention Animesh, Divyadeep, Utkarsh, and Yatika, who were exceptional in their hospitality. They took great care of me throughout my stay and ensured that I was comfortable and had an enjoyable experience. Their dedication and warmth made my stay even more memorable. I highly recommend this hotel and look forward to staying here again in the future.

Super hotel with attentive staff and wonderful food. Highly recommended

Excellent property. Excellent staff. We had a great experience.

Nothing to be disliked

Excellent service as expected from a Taj. Tania was very helpful

Taj Ganges Varanasi has to be one of the worst Taj properties I have ever had the misfortune of staying at. Being a long time Taj loyalist I can confirm that the same is at best a two star hotel and the amount they charge for this ancient hotel is not just exorbitant but outright crazy. I would easily advise anyone to stay at Ramada for half the price and not go for the Taj tag. Be it hospitality, service or professionalism. Hotel staff lacked basic courtesy and etiquette. Starting from the check in which took forever to check in considering that we had a baby. Rooms were extremely tiny and dated overlooking a construction site. The first room allotted to us was tiny,dated and overlooked a wall, After expressing our disappointment, the second room offered to us was no better. The same was extremely small and overlooked a construction site. We were also never informed about the ongoing construction at the hotel which one would normally expect from a hotel like Taj. Buffet spread although decent was placed in an old basement like area with no windows. The only saving grace was prompt service by Ms Pal and one Mr _____deep serving us on two different dates. Housekeeping came to make the bed and forgot to clean the floor each time. No one responded on the intercom and we had to step down each time to get our requests answered. The socket at the bathroom could not be used for my hair straightener as the old blow dryer refused to come out and there was no housekeeping to help us with the same.

Very good stay. Satisfied fully.

Nothing.