Homewood Suites by Hilton Holyoke-Springfield/North

Clean comfortable and good price

Hot tub was warm but wasn’t working

While we usually stay at another hotel on the other side of the mall, we wanted to try Homewood Suites. While having the suite and extra space is nice, I probably would not choose to stay here again. The furniture is worn and needs an upgrade. Our room overlooking the highway was noisy with traffic. The bed was lumpy, not very comfortable, and the pillows were very uncomfortable. The bathroom is in an awkward location, such that if you turn the light on near the sink, it shines into the whole bedroom . On the plus side - the rooms were clean.

Comfortable room with a kitchenette nice new televisions breakfast was very good except the sausage it was overcooked everything else was delicious WiFi was fast and reliable

The jacuzzi was hot and clean but the jets were not working The bathroom exhaust fan is not very powerful so if you take a hot shower it fills with steam and if you use the toilet you can smell it in your bedroom. ( the bathroom is in the bedroom) Each floor has an ice maker but the one on the third floor wasn’t working. (I was on the 3rd floor)

I get a room in this area once or twice a month. This one is by far the best!!

Nothing

Staff is always freindly and helpful

Pool being locked up