Quality Inn Boca Raton University Area

Good

Bugs on the ceiling while we were asleep we woke up and saw them above our head. The tub does not drain we had to take 1min showers because while we showered the water begin to cover our feet because tub was not draining. The drain had old hair etc tangled up it's not telling what type of residue we stood in while showering. I'm still praying me or my baby do not break out on our feet in the future. Hotel was not sympathetic at all they only offered me a 20% refund back even with the photos and videos of the bug on ceiling and videos of the water growing while we showered. I can not upload video on here it only will allow the photos to upload.

I would like regular size pillows

Outside is ok

The Air conditioner was not working properly, was really hot all night, television was not working the remote bit good, I went to the front office and they didn't fix it.

Its a basic room but clean and comfortable. Very nice that your room is cleaned everyday. Budget price is worth the stay.

Checking in

The room was next to the pool and the highway so fairly noisy. There were no towels in my room which I discovered the minute I got out of the shower. The towel rack fell off the wall while I was there. Everything was just generally grimy and in very poor condition.

The concierge let me cancel my reservation!!

Check in area had a family in waiting area that looked like the woman was in her underwear. Not sure if that was the case but she had minimal clothing on. The area was not clean. The concierge told me there was no availability for early check in rooms available, but there was only 1 car in the whole parking lot.