The Royal Sonesta Washington DC Dupont Circle

This is one of my favorite hotels, but this particular trip I had to leave a review because of the customer service. Dayshea handled my check in and it was the most pleasant experience I’ve had in some time. She was immensely helpful and made the beginning of my stay amazing. Truly set the tone! I encourage everyone to stay here! Not to mention my room is bomb!

We got a great deal on a room upgrade, so the room was huge. Staff were all incredibly nice. The location is amazing. The lounge room was gorgeous.

Parking garage was outrageously expensive. Know that street parking is free on the weekends, and it’s a very safe neighborhood. The bar could be open a bit later. The bathroom needed some refresh, especially the tiles needed re-grouting.

The staff was so nice and efficient!

Constuction

We arrived in Washington and stayed here. For 3 nights . What a major disappointment this hotel was , high prices but poor room standards with old fashioned decor and worn furniture and outdated bathrooms . Leaking taps and poor shower facilities with filthy worn bathroom tiles . On the only positive side the staff were fantastic but the hotel needs refurbished

O quarto é amplo, muito limpo, com um excelente banho e comodidades. O café da manhã é excelente, num ambiente bem interessante. A localização do hotel é excelente, próximo ao Dupont Circle, subway, enfim, muito bem localizado.

O hotel estava em obras, com a recepção principal interditada. A entrada estava sendo realizada por uma entrada lateral, com o balcão de atendimento em um corredor ao lado das salas do centro de conferências. Talvez o preço da estadia e a realação custo-benefício se alterem, após o término da renovação.

Coffee in the room, everything was very clean, plenty of towels, good Wi-Fi, great front desk, good location, nice pool

I wish they would have had a microwave in the room

the staff bent over backwards to fix inherent errors for a hotel under renovation. handicap features are pure. please put a button switch on the front door. the breakfast was great.

poor handicap access. cleaners made noise outside my room door.

Nice, large rooms. Very clean, friendly and super location

Close to location of the event I attended. Helpful staff.

Remote for TV not working. Kenny plugged in the TV, provided a new remote and showed us how to use the phone in the room

Barking dogs kept my husband awake. Note that it is a dog friendly hotel