Hamlet Hotels Maidstone

Location

Rather basic and dated

Nice building but very tired appearance Restaurant was good

Bedroom outdated and run down. All furniture propped up with cardboard, no bedside lamps, dirty toilet, bathroom door swollen and rubbing on floor, part of ceiling light fitting fell off when we entered the room! My partner put it back up! At least 3 beers had run out at the bar and we were offered a warm beer which we subsequently returned for a refund.

Lovely room and breakfast, very helpful staff

Nil

The staff were very helpful and friendly

Couldn't turn the heating off

The bed was really comfortable. The location to the channel tunnel is ideal.

Where to start: Dirty bedroom. Extremely expensive for 1 glass of wine and a corona £17. Lack of customer service is shockingly bad, we were ignored in the restaurant, a young surly girl with glasses was really rude. Nobody came to check on us in the restaurant, we had to go and find staff. The food is not good and quite expensive, you'd get better at your local Indian. Our room 5, overlooks a scruffy back yard, curtains were torn, its like its not been decorated since the 60's. I would 100% not recommend this hotel

Le parking sur place

Hôtel très difficile à localiser car n'est pas situé sur la ville de Maidstone.Malgre les infos données sur le GPS on ne trouvait pas. C'est un couple de Britanniques qui a fait le chemin devant nous pour nous conduire à destination ! Le paiement de la nuit était prépayé mais nous avons du régler à l'arrivée 1 livre pour ???.La chambre à priori correcte ne l'était pas : traces de sang sur le matelas au niveau de la tête, drap du dessous trop petit pour cacher les tâches... Traces de sang également sur la chaise ainsi que dans la salle de bain. Aurait il fallu appeler l'inspecteur Barnaby ?? Petit déjeuner moyen

Le personnel très gentil

Ne prennent pas le cash

Comfy Bed , Breakfast okay. Young Lad on Breakfast was sooo helpful. (Sorry Didn't get the name)

Rooms very tired. Furniture old , TV is an Internet TV and Internet was.slow so kept buffering. Could definitely do with a update/refresh. Room was very very hot fan provided but didnt help. Breakfast was good but coffee machine hit and miss. Last day Breakfast was woeful. No eggs cooked once eaten. No Brown bread Server not very helpful. Price wasn't bad but id only stay again if nothing else.