Gateway Inn

clean + friendly reception at the front desk. Perfect bar & restaurant

nothing

Attractive and well kept, good parking, good restaurant with old beer on draft.

Nothing.

The front desk guy was amazing- so kind and helpful. That was the BEST thing about this place. Nice lobby and the outside area off the dining room was beautiful with a great view. She wasn’t letting people have dinner outside for some reason. The room was huge and well appointed. The ac worked well once I figured out to set the thermostat. Maybe a note on the controls of the ac would be good. Lots of storage and a nice desk and 2 fridges. Great linens and pillows. Good charging stations. Shower was nice and hot and good water pressure. Lots of towels I used the sauna and it is large so it took a while to heat up but it was very good. The bartender was quite curt. Ordering people around and denying requests and no please or thank you. Maybe it was cultural…. Still, some training might help.

The ac filters were pretty dirty and there was dust hanging from the ceiling fan blades. I turned it on and started sneezing. Other than that the room and bath was clean. I already mentioned the brusque bartender. The property outside was messy. Remodeling or building. Comstruction happening and a lot of road grime and gritty dust in the air. My car was covered in the morning when I went to leave. Had to clean all my windows. The taxidermy display was pretty dusty and ragged. Did not enhance my experience. Maybe some cleaning would help? Christmas decor still up. The sink had trouble draining.

Excellent location, the restaurant was also very convenient and delicious after a long day in the National Park.

The check in guy and the check out guy at the front desk do not enjoy their job. Zero friendliness mixed with a hint of distain from both. I checked in right at 4pm with only a few cars in the parking lot and received a first floor room with a view of the parking lot. When I asked for a room with a better view I was asked if I specifically requested a room “without a parking lot view” on my reservation. Possibly the most ridiculous question I have ever been asked at a front desk.

Close to RMNP for early start. Great staff. Very clean